Interoperability – Moving Beyond the Technology

1. Interoperability – Moving Beyond the Technology National Capital Special Operations Symposium Nov 14, 2012 John Saunders, President - Saunders Enterprises & Emergency Management Consulting President, IAEM-Canada

2. The World – She’s a-chang’in Increase in number and severity of natural events Potential for Man-Made – Unintentional or otherwise Civil Unrest Technology

3. Global Challenges& Changing Philosophies • 2004 Tsunami • Haiti • Earthquake • Cholera Response

4. 2004 Tsunami

5. ARC GRC RC/RC Societies JRC BRC DRK Danish Gov’t JCC Oxfam Peace Corps CRS Indigenous NGO’s ACF NPA German Gov’t IRC Local Authorities DFID Gov’t UK DOS/PRM USAID/OFDA US Gov’t Local Agencies MDM CARE Federal/State/Local Elected Officials ACT MSF RedR CWS ADRA World Vision • United Nations • WFP • OCHA • UNHCR,UNICEF, UNDP ECHO Mercy Corps Save the Children W.C.D.O *This chart represents a small fraction of NGO’s/implementing partners and will change with each disaster *Slide adapted from USAID/ Office of Foreign Disaster Assistance

6. 2010 Haiti Earthquake

7. 2010 Haiti - Cholera Response

8. Collective Challenges& Guiding EM Principles

9. Principles of Emergency Management Comprehensive Progressive 2 3 1 Risk-driven 11 4 Integrated Collaborative 11 7 5 6 8 Coordinated Flexible Professional

10. Collaborative Emergency Management Algebra E + E + A = C

11. Collaborative Emergency Management Algebra E + E + A = C Emergencies + E + A = Catastrophes

12. Emergency Management Algebra Emergencies + E + A = Catastrophes

13. COLLABORATIVE . . . E + E + A = C Emergencies + Egos + Agendas = Catastrophes

14. COMPREHENSIVE • "All Stakeholders" -- Effective emergency management requires close working relationships among all levels of government, the private sector, and the general public

15. INTEGRATED . . . . • Emergency Managers ensure unity of effort among all levels of government and all elements of a community

16. FLEXIBLE . . . • Flexibility demonstrated?: • “We’ve always done it this way” • “Damn students take a course and think they know better than me how to do things” • Social Media • Risk Communications

17. Lessons Observed - Communication What communication, with who and how? • Each other: • Integrated ops and daily briefing with all responding parties • Elected Officials • Impacted Residents – Minimum 2 per day initially + + + • Rest of Community • TOPOFF Exercise

18. Lessons Observed After Action Reports, reviews Exercises – Exercise to fail not to make your team or council feel good - If everything went well, it was likely a poorly designed exercise

19. Lessons Observed Ray Nagin – Mayor – New Orleans Attawapiskat – Talk about political!!

20. Attawapiskat

21. Summary • EGOS/AGENDAS = Bad • Work together not for efficiency but for how best to take care of the people • This is how we all will be judged • Partnerships • Look beyond the comfortable

22. IAEM - International Association of Emergency Managers 5,000 + Members around the world, including Asia, Europe, Africa, Australia, United States and Canada Our Mission is to advance the profession by promoting the principles of emergency management; to serve our members by providing information, networking and professional development opportunities; and to advance the emergency management profession.

23. IAEM - International Association of Emergency Managers IAEM - Conferring body of two valued professional designations CEM – Certified Emergency Manager AEM – Associate Emergency Manager Access to FEMA Courses

24. Questions/Discussion? John Saunders Twitter: @JohnMSaunders saunders2472@cogeco.ca 647-722-8760 www.iaem.com/Canada