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snom technology AG - Training -

Technology leadership. Usability. Interoperability. snom technology AG - Training -. www.snom.com. Basic Training (1). Introduction snom 4S suite of software snom 4S ITSP snom 4S IP PBX snom 4S SBC/NATfilter snom 4S proxy/registrar snom 4S mediaserver.

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snom technology AG - Training -

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  1. Technology leadership Usability Interoperability snom technology AG- Training - www.snom.com

  2. snom Training Basic Training (1) • Introduction • snom 4S suite of software • snom 4S ITSP • snom 4S IP PBX • snom 4S SBC/NATfilter • snom 4S proxy/registrar • snom 4S mediaserver

  3. snom Company Presentation Products: The snom 4S is a complete, SIP-based system for IP PBX and IP Centrex applications snom 4SCompleteVoIP Telephony Solutions • 4S Registrar/Proxy • 4S Media Server • 4S Calling Card • 4S NAT-Filter/SBC

  4. snom Company Presentation “internal IP PBX” scenario snom 4S Registrar/Proxy 192.168.10.104:5060 192.168.10.104:80 Register 192.168.10.104:5060 snom 4S Media Server 192.168.10.104:5061 192.168.10.104:8080 Applications Music on hold moh Conference 590 Automatic mailbox 192.168.10.104:5060 Snom 190 192.168.10.101 Snom 190 192.168.10.105

  5. snom Company Presentation “PSTN break-out IP PBX” scenario snom 4S Registrar/Proxy 192.168.10.104:5060 192.168.10.104:80 PSTN Gateway (intern.gateway.com) Register 192.168.10.104:5060 snom 4S Media Server 192.168.10.104:5061 192.168.10.104:8080 Applications Music on hold moh Conference 590 Automatic mailbox 192.168.10.104:5060 Snom 190 192.168.10.101 Snom 190 192.168.10.105

  6. snom 4S Registrar/Proxy 4S Media Server snom Company Presentation Applications:PBX replacement – IP PBX or Soft Switch PSTN Gateway (e.g. Vegastream) SIP-aware Firewall (e.g. Ingate) DSL Applications 401@snomag.de cs@snomag.de

  7. snom 4S Registrar/Proxy 4S Media Server snom Company Presentation Applications:IP PBX ITSP Bundle ITSP SIP-aware Firewall (e.g. Ingate) PSTN Gateway (e.g. Sonus) Applications DSL 401@snomag.de cs@snomag.de

  8. snom Training Basic Training (2) • Lesson 1: Installation snom 4S PR • Windows: Install Wizard • Linux: TAR archive • License / Port Binding / System Settings / Security Settings estimated time up to 2 hours! • Lesson 2: setup snom 4S PR / first call • Domains • creating / DNS - IP • account creation • phone config and registration CALL estimated time up to 1 hour!

  9. snom Company Presentation “Hello snom 4S PR” scenario snom 4S Registrar/Proxy 192.168.10.104:5060 192.168.10.104:80 Applications Snom 190 192.168.10.101 Snom 190 192.168.10.105

  10. snom Training Installation snom 4S PR (Windows 1a) • Start setup • Input your preferred ports

  11. snom Training Installation snom 4S PR (Windows 1b) • Launch 4S PR / login in: admin / NO PASSWD

  12. snom Training Installation snom 4S PR (Windows 2) • Make sure service is running

  13. snom Training Installation snom 4S PR (Windows 3) • Quick phone configuration

  14. snom Training Installation snom 4S PR (Windows 3) • Quick phone configuration

  15. snom Training Installation snom 4S PR (Linux) • un-tar the tarball with the following command ‘tar xvzf snom_sip_proxy-xxx.tgz’ • change into the directory of the un-packed archive • execute the install.sh script

  16. snom Training Start/Stop snom 4S MS / PR (Linux) • Start: ‘/etc/init.d/mediaserver start’ • Stop: ‘/etc/init.d/mediaserver stop’ • Verify: ‘/etc/init.d/mediaserver status’

  17. snom Training Installation snom 4S PR (Windows 4) • CALL succesful!

  18. snom Training Installation snom 4S PR (Windows 4) • Add User manually • Domains / click / Add Normal User / Add / Show List

  19. snom Training Basic Training (3) • Lesson 3: Installation snom 4S MS • Windows: Install Wizard • Linux: RPM archive • License / System / Webserver / SIP / codecs estimated time up to 1 hour! • Lesson 4: setup snom 4S MS • MOH • Mailbox • Conference • phone config CALL (Mailbox) and Call-Conference estimated time up to 1 hour!

  20. snom Company Presentation “Hello snom 4S MS” scenario snom 4S Media Server 192.168.10.104:5060 192.168.10.104:8080 Applications Music on hold mohConference 590 Automatic mailbox Snom 190 192.168.10.101 Snom 190 192.168.10.105

  21. snom Training Installation snom 4S MS (Windows 1) • Start setup • Input your registration information, choose ports • Do not use the proxy SIP port • Launch 4S MS / login in: / NO PASSWD

  22. snom Training Installation snom 4S MS (Windows error 1) • Wizard Hangs after installation • Port input window is hidden somewhere on desktop!

  23. snom Training Configuration snom 4S MS (Linux) • After installation of the RPM load your favorite editor to adjust the default values in /etc/sysconfig/mediaserver to your needs

  24. snom Training Installation snom 4S MS (Linux) • Use the built-in RPM installer of your distribution • Or do it yourself on the command line • start a command line as ‘root’ user • type ‘rpm -ihv snommedia-2.24.xxx.rpm’ when you never installed a snom product before • or type ‘rpm -Uhv snommedia-2.24-xxx.rpm’ when an older version was allready installed before

  25. snom Training Start/Stop snom 4S MS (Linux) • Start: ‘/etc/init.d/mediaserver start’ • Stop: ‘/etc/init.d/mediaserver stop’ • Verify: ‘/etc/init.d/mediaserver status’

  26. snom Training Installation snom 4S MS (Settings) • License / System / Webserver / SIP /codecs

  27. snom Training Installation snom 4S MS (Conference) • Create Conference account • Accounts / Add (conference) #590 / edit

  28. snom Training Installation snom 4S MS (Conference) • Dial 590 and enjoy the conference voice!

  29. snom Training Installation snom 4S MS (MOH) • Create MOH account • Accounts / Add (music on hold) #moh / edit

  30. snom Training Installation snom 4S MS (MOH) • Configure your phone • Put call on hold and “listen to the music”!

  31. snom Training Installation snom 4S MS • Try to call one phone directly! • Media-Server acts as UA • Proxy doesn’t receive SIP 5060 anymore • Media eats all SIP signals • How to combine snom 4S PR with snom 4S MS • Snom 4S MS acts as another UA • Snom 4S MS needs to run on another SIP port (eg. 5061)

  32. snom Company Presentation “internal IP PBX” scenario snom 4S Registrar/Proxy 192.168.10.104:5060 192.168.10.104:80 Register 192.168.10.104:5060 snom 4S Media Server 192.168.10.104:5061 192.168.10.104:8080 Applications Music on hold moh Conference 590 Automatic mailbox 192.168.10.104:5060 Snom 190 192.168.10.101 Snom 190 192.168.10.105

  33. snom Training Installation snom 4S MS (Linking) • Linking Media-Server to snom 4S proxy • Domain / Settings

  34. snom Training Installation snom 4S MS (Linking) • Register Conference account with proxy in MH • Accounts / 590 edit

  35. snom Training Installation snom 4S MS (linking) • Register MOH acccount with proxy in MS • Accounts / moh edit

  36. snom Training Installation snom 4S MS (Mailbox MWI) • Media Server DNS Identity • For MWI destination

  37. snom Training Installation snom 4S MS (Mailbox) • Create a Mailbox Template on the MS

  38. snom Training Installation snom 4S MS (Mailbox) • Create several mailbox accounts

  39. snom Training Installation snom 4S MS (Mailbox) • Account / Edit • Set MWI destination = account number

  40. snom Training Installation snom 4S MS (Mailbox) • Account / Edit • Set MWI destination = account number

  41. snom Training Installation snom 4S MS (Mailbox) • Edit mailbox account • Register: 100 • What happens?

  42. snom Training Advanced Training (1) • Advanced Lesson: snom 4S proxy • Gateway (InAlp) • PSTN breakin • Dial Plan • internal numbers • 911 • PSTN breakout • hunt group • stage1 stage2 • pickup (optional) • phone function keys estimated time up to 3 hours!

  43. snom Company Presentation “PSTN break-out IP PBX” scenario snom 4S Registrar/Proxy 192.168.10.104:5060 192.168.10.104:80 PSTN Gateway (intern.gateway.com) Register 192.168.10.104:5060 snom 4S Media Server 192.168.10.104:5061 192.168.10.104:8080 Applications Music on hold moh Conference 590 Automatic mailbox 192.168.10.104:5060 Snom 190 192.168.10.101 Snom 190 192.168.10.105

  44. snom Training IP-PBX • How to setup an IP-PBX • Components: • Proxy/Registrar • Mediaserver for advanced PBX functionality • Hardware / Network needs • Mid-Size-Server for Proxy/Registrar • Performance Media-Server for X parallel lines • Skills • Networking and OS knowledge • RTP basic knowledge • SIP / Pcap trace knowledge for trouble shooting

  45. snom Training Advanced snom 4S PR (Gateway) • Dial Plan example in Vega 100 • Register proxy with gateway • Incoming numbers to 39833 – xxx are forwarded to xxx

  46. snom Training Advanced snom 4S PR (Gateway) • Dial Plan • Forward all UAs (From: *) • If they dialed 911 (To:911@~*) • And call 911 via PSTN (Argument: sip:911@intern.gateway.com)

  47. snom Training Advanced snom 4S PR (Gateway) • Dial Plan PSTN break-out • Forward all UAs • (From: *) • If they dialed numbers with more than 4 digits • (To: sip:$$$$%@~*) • To the PSTN gateway • (Argument: sip:{user}@intern.gateway.com)

  48. snom Training Advanced snom 4S PR (hunt) • Add Hunt group: “hunt” • Show list / click hunt group account • Preferences: call 100 (10 s) / 101 (10s)/ again 100 CALL hunt@192.168.10.104

  49. snom Training Advanced Training snom 4S MS • Advanced Lesson: snom 4S MS • auto attendant • ACD estimated time up to 1 hour!

  50. snom Training Advanced snom 4S MS (Auto Attendant) • Create Account / Add Auto Attendant / edit

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