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Discover how pausing for thought can improve your output and performance at work. Learn about the different thinking systems and strategies to avoid common traps and biases. Be your own advisor and transform your mind for success.
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Workplace Superhero......could pausing for thought improve your output and performance? Pamela Lyall, Mediator Wednesday 26 November
How we think • System 1 • automatic, powerful, effortless, often unconscious, uncontrolled, fast, associatively coherent • System 2 • controlled, effortful, usually conscious, logically coherent, rule-governed, slower, more deliberate • a secondary character that thinks he’s the hero • Daniel Kahneman - "Thinking, Fast and Slow" FAST SLOW
Another perspective.... System 2 Manual for tricky shots System 1 Auto works well in many cases
What does this mean? • Not mutually exclusive – need to operate both • Need to consciously operate out of System 2 thinking when things get tough • Be aware of possible traps • Have strategies to deal with them
Possible traps – how we see things • Priming – environment • Framing - context • Anchoring – numbers • What you see is all there is WYSIATI • look for confirming evidence • Fundamental attribution error
Possible traps –evaluation and decision • Mixing up probability v similarity • Experience v memory • Wrong rule of thumb • Over optimism - planning fallacy • Over estimating own ability • Loss aversion • Pursuing sunk costs • Reactive devaluation • Inertia - sticking with the status quo
Avoiding traps • Recognise warning signs • Engage system 2 thinking • Focus on the right problem • Test assumptions and biases • Slow down - relieve pressure • Use multiple sessions • Third party help • be your own advisor • Teamwork • e.g. 6 hats
Edward de Bono’s Thinking Hats – how might we think..... Process Facts Feelings Ideas Pros Cons Process
Last words...... “Do not conform to the pattern of this world, but be transformed by the renewing of your mind. You’ll be changed from the inside out.”
Contact details • Pamela Lyall, Mediator • email:pamela@pamelalyall.com • website: www.pamelalyall.com