1 / 17

By: University of Minnesota Rochester Institute for Healthcare Improvement

Patient Education Handouts: Use Them or Lose Them A Statistical Analysis of Patient Educational Initiatives at the Mayo Clinic Baldwin Building. By: University of Minnesota Rochester Institute for Healthcare Improvement. 9 weeks 9 students 225 pamphlet categories 5091 pamphlets initially

tynice
Download Presentation

By: University of Minnesota Rochester Institute for Healthcare Improvement

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Patient Education Handouts: Use Them or Lose ThemA Statistical Analysis of Patient Educational Initiatives at the Mayo Clinic Baldwin Building By: University of Minnesota Rochester Institute for Healthcare Improvement

  2. 9 weeks • 9 students • 225 pamphlet categories • 5091 pamphlets initially • 2 floors • Numerical labels • Weekly counts • 16% of handouts did not change • 13% change in overall handout volume Project Design and Results

  3. Top 10 Changed

  4. Control Charts(Top 10 Changed)

  5. Control Charts cont.

  6. Control Charts cont.

  7. Control Charts cont.

  8. Control Charts cont.

  9. Control Charts cont.

  10. Control Charts cont.

  11. Control Charts cont.

  12. Control Charts cont.

  13. Control Charts cont.

  14. No consistency in stocking system • Pamphlets misplaced or miscounted • Pamphlets not numbered correctly • Sudden, drastic decrease in numbers Out of Control

  15. Top 15 Changed – Pareto Chart

  16. Top 10 Changed

  17. Problem Solution Stop Short Term: Manila folder concept Long Term: Electronic kiosk Recommendations • Too many pamphlets not being used • waste of resources • Lack of language support • Information becomes outdated and affects credibility of information • No centralized location • One site for most relevant categories • Too many pamphlet choices • Decrease amount of categories

More Related