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Virtual Project: Mexico. Felicia hommel soyoto kiuchi eric ling Nidhi sharma. TEAM WORK-FLOW. Final Presentation Prepare and Deliver. Interview Exchange Students from Mexico. Collaboration done mostly through email.
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Virtual Project: Mexico Felicia hommel soyotokiuchi eric ling Nidhi sharma
TEAM WORK-FLOW • Final Presentation • Prepare and Deliver Interview Exchange Students from Mexico Collaboration done mostly through email. Other sources of contact (Skype, phone, etc.) were available methods of communication as well. Dropbox used to store in-process/finished deliverables.
Nidhi – Even if you prepare documents ahead of meeting, there will still be questions. Soyoto – Virtual communication is efficient method but sometimes hard to see “expression.” Felicia – When teammates are from different culture, you can’t assume they think the way you do. Eric – More & more ways have been developed to improve the virtual communication. But the most effective one is always the offline preparation ahead. FINDINGS
Capital: Mexico City Population: 112M 14th largest nominal GDP ($1.759 trillion) Avg Per-Capita Income: $15,312 Primary Industries: Agriculture and Food (3.3%), Construction (6.5%) Manufacturing (28.7%) Service and others (61.5%) Famous for automotive industry The sixth-largest oil producer in the world Sports: Soccer and boxing COUNTRY DATA
First time meeting between US sales executive (Mr. Ling) and Mexican director (Director Lopez) Mr. Ling does not address Director Lopez by hierarchical title and gets straight to business (impatient after waiting so long for the meeting) Mr. Ling corrects his behavior in the video clip as the meeting progresses. VIDEO CLIP Link to video
Case as sequel to video: Mr. Ling is upset because deal has not gone through has expected • Information about (among other) • Important Mexican company “Bimbo”, largest bakery worldwide • Hot weather • High union power • Typical long business lunches • Indirect negotiation style • Importance of relationship building • Finally, Mr. Ling has to build up relationship with Bimbo to convince them of handing the deal to his company CASE STUDY
Virtual Communication has its benefits and drawbacks When learning about different cultures, leverage classmates/colleagues when possible Doing Business in Mexico → Relationship Building is key KEY TAKE-AWAYS