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Business Owner Interview ~ BAGELS & MORE ~. Akina Shirayama Introduction to Business. Owner: Mr. David Ramdeo Address: 331 Lexington Avenue (corner of 39th St.) New York NY 10016-2658 Tel: 212-297-0666
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Business Owner Interview~ BAGELS & MORE ~ Akina Shirayama Introduction to Business
Owner: Mr. David Ramdeo Address:331 Lexington Avenue (corner of 39th St.)New York NY 10016-2658 Tel: 212-297-0666 Menu: http://www.menupages.com/restaurantdetails.asp?areaid=0&restaurantid=2664&neighborhoodid=0&cuisineid=8&home=Y BAGELS & MORE
BAGELS & MORE Cont’d • Hours of Operation: Mon thru Fri; 6:30 AM to 8 PM Saturday; 6:30 AM to 3 PM Sunday; 6:30 AM to 1 PM • Delivery Service: Mon thru Friday; 6:45 AM to 7:45 PM Saturday; 6:45 AM to 3 PM • Delivery Area: From 34th Street to 45th Street and 1st Ave to 6th Ave
OUTSIDE OF THESTORE
INSIDE OF THE STORE
GOAL • Expand the knowledge about the Business • Know the Actual Conditions of Owning a Business • Find the Key to Success
AGENDA / PLAN Know the… • Process of Starting a Business • Task & Responsibility of an Owner of a Bakery • Form of Business Ownership • Way to Deal with Customers & Employees • Strategy to Compete • Owner’s Main Ideas
Beginning & Experience • Delivery Man1 year • Deliman3 years • Ownersince 1990 He bought a store from his friend.
Task & Responsibility • Work Six Days a Week from 6:30 • Bake Bakeries • Train & MotivateEmployees • Purchase Supplies & Deal with Vendors • Communicate with Customers • Listen to Customer’s Need & Think Out New Products • Keep Records
CORPORATION He Told Me Corporation is Good Because… • It’s Easy to Raise Capital • He Can Feel Free • There is No Disagreements Unlike Partnerships
To Customers • Customer is Always Right ! • Build / Gain the Trust • Friendly • Pleasant Manner • Good Price
Hire, Train and Supervise Give a Raise, Break, Discount and Free Food Medical Care Requirements Work Hard and Fast Good Customer Service Skills Honesty To Employees
Compete with Others • Set the Price Same as the Competitor • Better Customer Service • Better Products • Better Advertising
Main Idea~Three Important Things~ • Attract Customers • Have Good Products & Items • Have Good Employees
Main Idea Cont’d • Keep Advertising • Get a Good Location • Have a Good Customer Service & Make Frequent Customers • Make Good Price • Be Better than Competitors • Work with Fast Pace & Do Quick Thinking
He Has… a Suitable Personality as an Owner He Has Skills & Experience He Has Good Employees I Learned about… the Conditions of Owning a Bakery the Business More Than I Did Before CONCLUSION
The END ☆His Store will be around one year from now☆ ☆I’ll Keep in Touch with the Owner☆ ☆I Recommend This Business for an Internship☆