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UMS Information Technology Services

UMS Information Technology Services. Ad Hoc Technology Committee Meeting October 15, 2007. UMS-ITS Mission.

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UMS Information Technology Services

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  1. UMS Information Technology Services Ad Hoc Technology Committee MeetingOctober 15, 2007

  2. UMS-ITS Mission The mission of Information Technology Services is to maintain an integrated, efficient, sustainable and responsive program of information systems, technologies and services for the University of Maine System, K-12 Schools, Public Libraries and State Government.

  3. UMS-ITS Vision Provide an IT infrastructure that provides access to information, resources and services that are available at anytime, any place and on any device.

  4. UMS-ITSWho We Serve • University of Maine System (All Campuses and UMS) • K-12 Schools • Public Libraries • Non-Profits • State Government • Private Higher Education • Research Institutions • Municipalities

  5. University of Maine IT Infrastructure

  6. ExistingNetwork

  7. Madawaska l Madawaska n Van Buren UMFK £ l Van Buren Daigle n Charette Hill n l Limestone Eagle Lake l Caribou l l Ft Fairfield UMPI £ Ashland l n Quaggy Joe n Parkhurst Number 9 Mtn. n Houlton Center  Smyrna n Sherman Station Island Falls l l Danforth East Millinocket Center  l Jackman Lincoln l Greenville Penquis Center (Dover-Foxcroft) l l n Fish Hill Greenville n Musquash Mtn. n  Guilford l Bingham Bull Mtn. UMaine Calais Center Kingfield l Rangeley Dexter  l n £ l l n Newport Hermon l l n l Sugarloaf Cooper Mtn. Eastport l Blackcap n Skowhegan £ l UCB Lubec Farmington (Mt Blue) Peaked £ l Fairfield Rumford-Mexico Center Thorndike Machias n UMM n l UMF l £ Ellsworth Center l n Bucksport  Cook Hill Mt. Abrams Blue Hill  York Hill Livermore Falls l Hutchinson Center (Belfast) l l MMA n l l l n Jonesport Streaked Mtn Islesboro Bethel l £ Winthrop l East Sullivan Sand Hill  n l Mt. Desert n Norway-South Paris Center l l n Ragged Mtn.  UMA l l n Camden £ l LAC Litchfield  Thomaston Center l Swans Island Lisbon l l Isle au Haut Lisbon l l Deer Isle  North Haven Vinalhaven Long Island USM Bath- Brunswick Center l £ Wiscasset Monhegan Newcastle Waldoboro l Baxter n l Scarborough   Sanford Center Saco-Biddeford Center n Mt. Agamenticus l South Berwick Existing ITVNetwork

  8. “An Example of Campus Services”USM’s Division of Information and Technology (DoIT) • 2700+ University owned computers • 5000+ network connections (wired and wireless) • 2500 telephones • 325+ networked printers • 3 campuses and 7 remote locations (Portland and Augusta) • 591 BlackBoard sites Spring ’06 (44% of UMS sites) • 9000+ HelpDesk calls annually • 30,000 daily e-mails (faculty, staff) • 1000+ semester data requests (internal- students, staff, faculty; external – IPEDS, surveys, etc.) • ~$2M in computer equipment sales

  9. UMS-ITS Financial Summary

  10. UMS-ITS OrganizationFTE 86 Budget $12.5 Assets $34.2 FTE 29 11 16.5 15.5 14 Budget $3.9M $2.5M $3.7M $1.7M $ .7M Assets $5.9M $8.0M $11 M $9.3M

  11. CIO-UMS-ITS FY08 BUDGET(000’s omitted)

  12. UMS-ITS IT Capital BudgetFY08 MaineStreet $1.8M Regional Optical Network $3.0M Total: $4.8M

  13. UMS-ITS Infrastructure Investments(2002-2007) • Software $6.0M • ERP (MaineStreet)* • Functional Productivity Software • Document Imaging • Event/Classroom Scheduling • Housing • Anti-Virus • Fundraising Development • Identity Management • Campus Cards • Address Cleansing Software • E-Commerce • Network Technology $5.0M • Wireless System-Wide • Telephony • Network Convergence • Regional Optical Network • Wired Network Upgrades • Servers/Storage/Video Conferencing $1.5M • ERP Servers/Upgrades • VM Environment • Storage System • Video Conferencing • Video Streaming Total:$12.5M *Only includes ERP software acquisition of the $18.0M project budget.

  14. IT System-Wide InfrastructureInvestment Requirements • Campus Network/Wiring Modernization $18.0M • Campus Network Convergence $ 9.0M (Voice Video Data) • Data Center Upgrades/Modernization $ 5.0M+ UMS,UM and USM • Campus Desktop/Laptops 4 yr renewal $ 2.0M/ $.8M • Research Computing Renewal $ 2.0M • Instructional Technology Integration $ 1.5M • High Priority Software Projects $ 1.5M • Security/Regulatory Compliance $ 3.0M Total:$42.0M • Expansion of State-Wide Optical Network $ 5.0M - $10M

  15. UMS–ITS Collaborative Initiatives • Identity Management • Student, Faculty, & Staff Email • UMPI • UMF- Inquired • Server Consolidation (UM) • UMS-ITS • Maine InfoNet • UM • Modem Pools – Outsourced • Recycled PC’s • UMS-ITS • UMFK • UMPI • UM Alumni

  16. UMS–ITS Collaborative Initiatives(Continued) • Regional Optical Network • TJL • NIH/NCRR Grant $250,000.00 • MDI BioLabs, COA, Bates, Bowdoin, Colby • MCCS • Network Convergence • UMFK • Centers & Sites • UMPI • Maine School/Library Network • State Library • DOE

  17. MaineStreet Update

  18. Pre Go-Live Audit Summary • Critical Juncture- Schedule achievable w/ following activities • IDP members expanded effort required (24-30 hours a week) • Consultants finish set-up by October 31st • Project Management team must set hard milestones and elevate them in visibility. • Final decision made December 1st, after spending November testing • Self-assessment of each campus in individual interviews with project staff members yesterday afternoon • Audit team was high quality and assessment was conducted in a professional and effective manner

  19. Recent Accomplishments • Master Course Catalog in Production • September 18, 2007 • UMS E-Application in Production • October 01, 2007 • Application Fee Processing for Fall 2008 in Production • October 01, 2007 • TouchNet Credit Card Processing for Fall 2008 Application Fees in Production • October 01, 2007

  20. Recent Accomplishments (Continued) • General Ledger Interface in Production • October 01, 2007 • Enrollment Deposit Processing in Production • October 01, 2007 • Initial Class Schedule for Fall 2008 in Production • October 05, 2007

  21. Financial Aid Delay Impacts • Qualitative • Staff time from campuses to continue IDP • Further delay in realizing value of student system • Minimal Interface to Financier • Quantitative (Costs) • The risk of student revenue loss is minimized • FY08/09 consulting, staff, etc. $850,000.00 • FY09/10 – delay in Legacy support $700,000.00

  22. MAINESTREET Sponsors Discussion

  23. Current/Future Outcomes Human Resources Management System…………Tracy Bigney Financial Management System…………………….Joanne Yestramski Student Administration System…………………….Rosa Redonnett

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