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Customizing Content Delivery Systems Using Lean/Agile/Six Sigma for Improved International Student Success. Henry Griffith – Adjust Instructor, College of Engineering Riad Ajami – Director, Center for Global Business Angela Griffith – Assistant Dean, College of Engineering
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Customizing Content Delivery Systems Using Lean/Agile/Six Sigma for Improved International Student Success Henry Griffith – Adjust Instructor, College of Engineering RiadAjami – Director, Center for Global Business Angela Griffith – Assistant Dean, College of Engineering Wright State University Dayton OH June 14th, 2014
Presentation Summary • Objective • Motivation • WSU EGR Math Sequence/EGR 1980 Course Structure • Student Performance/Satisfaction • Conclusions
Objective • To demonstrate how proven best practices from industry (agile/lean design, statistical quality control methodologies) serve as natural solutions for inherent challenges associated with education of internationally mobile students in US public institutions
The resource paradox in US public higher ed institutions Demand for Resources Supporting Internationally Mobile Students Availability of Resources Resource Gap
Additional challenges in servicing internationally mobile students
Unique Challenges at WSU – Spring 2014 Variability in preparation, but how much….? N=65, predominately Kuwait
Engineering Mathematics Sequence at WSU Focus of today’s presentation
EGR 1980 – Historical Delivery Structure Traditional sequential linear progression lacks agility to accommodate high levels of variability in student preparation
Large Data sets Enable SIX-SIGMAto drive AGILITY in implementation EGR 1980 – Modified Structure MPL retake optimizes LEANness to end user Adaptive learning system drives AGILITY Adaptive learning system drives AGILITY
Room for improvement? Drive parameter optimization (“refresh rate”, etc) through data
Student Satisfaction • 83% of respondents first time using a course with online learning system • Usability of ALEKS – 4.02 (1 – very difficult, 5 – very simple) • 54% of respondents confident in ability to master topics in ALEKS not yet covered in lecture • 88% would re-enroll in an ALEKS based course
Conclusions • Expanding enrollment and diversity in preparation of internationally mobile students demands sophisticated solutions to meet unique needs of population • Best practices in business, such as lean/agile design and statistical quality control, are natural solutions for addressing unique challenges • Through modularized, system based design, solutions developed for internationally mobile students may be used to drive pedagogical improvements for all students involved