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Financial Security for All Update Pat Swanson, Chair

Financial Security for All Update Pat Swanson, Chair. Debb Pankow 2009 Recipient of eXtension Outstanding Educator Award. Financial Security for All received an Outstanding Community of Practice award at the national eXtension conference in October. Chats.

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Financial Security for All Update Pat Swanson, Chair

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  1. Financial Security for All UpdatePat Swanson, Chair

  2. Debb Pankow 2009 Recipient of eXtension Outstanding Educator Award

  3. Financial Security for All received an Outstanding Community of Practice award at the national eXtension conference in October.

  4. Chats • Typically the 3rd Thursday of the month • 60-90 minute chat room session on a specific topic • Currently organized and moderated by Michael Gutter (UF) • Panelists are volunteers and nominated volunteers who agree to share their expertise and experience with particular subject areas and programming activities

  5. 2008-09 Chat Sessions

  6. www.extension.org/pages/Personal_Finance_Chats

  7. Virtual Meetings • Quarterly meetings using Connect • Engage members

  8. Webinars • The New Credit Card Rules – Jeanne Hogarth http://cop.extension.org/wiki/FSA_Webinars

  9. Content Development • Home ownership education • Managing Money in Tough Times • Legally Secure Your Financial Future • Youth -- Adding It Up • Credit fact sheets • Content development grants

  10. Financial Success: Recovery After Bankruptcy The course is currently undergoing Department of Justice review.

  11. To Become an Expert for AaE, You Need to Set Preferences Within the eXtension Wiki • Log in to eXtension and go to http://faq.extension.org/account/ask_an_expert_preferences • ONLY check “Automatically assign me incoming questions that match my expertise or location” • DON’T check the last box or you’ll receive escalation reports

  12. Next Click on Areas of Expertise • Two are of interest to the FSA CoP • Financial Crisis • Personal Finance (with 14 subcategories) • Check the boxes for the topics that you want to answer questions on • Uncheck these boxes if you’ll be away (e.g., sabbatical) or retire

  13. Now, You’re “In the System” What to do when you get an AaE question: • Check for an existing FAQ on the topic • Provide a brief, research-based reply ASAP • eXtension aims to answer questions in 48 hours • Try to link to an eXtension learning lesson or other Extension online publication • Provide financial education; not advice • Convert question to an FAQ, if desired • Reassign the AaE question if you are swamped or lack expertise about topic

  14. Disclaimers and “Blurbs” for Certain AaE Questions See http://cop.extension.org/wiki/FSA_Disclaimers Contains standardized language for common types of questions that cannot be given specific answers Time-saver for CoP experts

  15. FSA CoP Disclaimers • General FSA CoP disclaimer (indicates that specific financial advice is not provided) • National resources for people in financial distress • Questions requesting detailed legal advice • Questions requesting specific investment recommendations • Questions that are homework assignments • Unclear or very poorly worded questions • Questions about actions taken by politicians and policymakers

  16. CoP Members Invited to Create New FAQs ANYTIME Simply enter a question and answer it

  17. Thank You • Thank you for your contributions to Financial Security for All. • If not yet a member, please join.

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