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MFI - Smart Partnership. How the Partnership Began. SMART needs 200+ IT Talents in 2007 (regular and project employees) War for Talent Limited supply for qualified IT talents High local and global demand High Attrition Experienced hires are too costly. How the Partnership Began.
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How the Partnership Began • SMART needs 200+ IT Talents in 2007 (regular and project employees) • War for Talent • Limited supply for qualified IT talents • High local and global demand • High Attrition • Experienced hires are too costly
How the Partnership Began • Our Solution : Talent Creation Smart CREATECenter for Resource Enhancement and Advance Telecom Education • Creation of a Talent Pipeline • Source : Academe • Target Trainees: • IT Fresh Graduates w/ or w/o required skills • IT Associate Graduates • OJTs
Searching for the Right Partner/s • Criteria for the Search • Offers IT Associate Courses • Offers better OJT Program Package • Students who are value- driven and committed* Hence, MFI became one of our partners!
Pilot Case John Christopher Flores Course: 2-year Information TechnologyBase Skills: VB.Net, C++, Java Current Skills: C#.NET, MS SharePointProject Output: HR Issue Tracking System called “HR TouchPoint”
HR Touch Point • Navigating the Home Page Links Navigation panel
Posting a New Issue • Viewing a Possible Solution Select a possible solution Show Solution Post a Concern
Viewing Assigned Issues • Selecting an Assigned Issue to View Issue Title Tabs
Responding to an Assigned Issue • Marking an Issue as “Resolved” Resolution Text Area Send Resolution Button
Viewing Posted Issues • Accepting/Rejecting a Resolved Issue Resolution Reject Button Accept Button
What employees say about HR TouchPoint For someone who's new in the company, a great service like HR TouchPoint is one of the many reasons that makes me say, "I really made the right choice in deciding to join Smart." - Angelo, Public Affairs Easy to use interface and HR people responds very quickly. – Dennis, Customer Care This is to let everyone in the HR team know that the HR TouchPoint portal is much appreciated! I have been able to take advantage of HR TouchPoint several times, and each time has been completely satisfying in terms of quality and speed of service. – Althea Joyce, Corporate Support
Pilot Case John Christopher Flores Award Received: MFI – Best OJT 2007 Current Position in SMART: HRIS Project StaffCurrent Projects: • Clearance Monitoring System • Final Pay Monitoring System • eLearning Modules
The MFI – SMART Partnership really works!