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“Why companies use computer simulations to enhance learning”. Jeremy J. S. B. Hall, Churchill Fellow, FRSA 2011 SAGSET Keynote. But First!. About you and me – Experience with simulation & games Use them – regularly, occasionally or never! What do you use them for?
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“Why companies use computer simulations to enhance learning” Jeremy J. S. B. Hall, Churchill Fellow, FRSA 2011 SAGSET Keynote
But First! About you and me – • Experience with simulation & games • Use them – regularly, occasionally or never! • What do you use them for? • Who do you use them with? Why Use Simulation
Me Designed and used simulations for in-company business training for most of my business life. I did start when I was very young • Designed 65 different simulations • Run them >2000 with business people around the world • Believe passionately in • their effectiveness • improving design and use Why Use Simulation
Teams of 4 or 5 Decisions & Results Coach & Challenge Tutor Support Information Simulation & Computer Learning “Manager” Learning Context http://www.simulations.co.uk/team.htm http://www.simulations.co.uk/types.htm http://www.simulations.co.uk/tutor.htm Why Use Simulation
A five dimensional modelto take learning beyond content • Explore Knowledge • Develop Skills • Motivate & Engage • Assess & Evaluate • Enhance Learning Based on Churchill Fellowship Study http://www.simulations.co.uk/learneed.htm Why Use Simulation
Exploring Knowledge Why explore and challenge knowledge and understanding? • Business is not black and white • Misunderstandings • Explore Concepts • Linkages between actions and results • Holistic view Why Use Simulation
Developing Skills Business is about doing and so learning must include the doing aspects: Things like: • Team Working • Decision-making • Handling uncertainty & ambiguity • Communicating & promoting ideas Why Use Simulation
Motivation & Engagement The learners are people and the learning activity and environment must address this! • Adult Learning • High Spot • Productivity • Ethos Change • Team Building • Fun! Why Use Simulation
Assessment & Evaluation Assessing the learner self informal formal Evaluating the learning (trainer) Current Remedial Future Enhancement Why Use Simulation
Enhancing Learning • Integrating prior & course knowledge • Memorable Assimilation • Test Understanding • Revise, Review and Reinforce • Link Theory with Practice • Participant Centred • Active Learning Why Use Simulation
Applying the model to: • Negotiation Course Finale • Business Acumen Course Theme • Financial Course Icebreaker • Assessment/Development Centre • Company Conference Why Use Simulation
Negotiation Course Finale The simulation enhanced role-play was used at the end of a Negotiating Major Accounts course. Importance on a range of 0 to 5 of • Knowledge Exploration • Skills Practice • Motivation & Engagement • Assessment & Evaluation • Learning Enhancement Why Use Simulation
Business Acumen Theme The simulation was used throughout a Business Acumen course to help managers understand how a complete business operated, the interactions between functions, and explore basic finance, marketing and operations. Importance on a range of 0 to 5 of • Knowledge Exploration • Skills Practice • Motivation & Engagement • Assessment & Evaluation • Learning Enhancement Why Use Simulation
Financial Course Icebreaker • The training provider was running an Advanced Financial Appreciation course for non-financial managers. A course that would complement their Introduction to Finance course. • Importance on a range of 0 to 5 of • Knowledge Exploration • Skills Practice • Motivation & Engagement • Assessment & Evaluation • Learning Enhancement Why Use Simulation
Assessment Centre • The company wished to identify the competencies and development needs of high potential middle managers where one of the instruments was a business simulation. • Importance on a range of 0 to 5 of • Knowledge Exploration • Skills Practice • Motivation & Engagement • Assessment & Evaluation • Learning Enhancement Why Use Simulation
Company Conference • The company wanted to use a business simulation on their annual business conference where the attendees were from all functions. • Importance on a range of 0 to 5 of • Knowledge Exploration • Skills Practice • Motivation & Engagement • Assessment & Evaluation • Learning Enhancement Why Use Simulation
Resources Contact: jeremyhall@simulations.co.uk Web Site: www.simulations.co.uk Blog: www.wisdom4trainers.com Simulation Design Book – free download from www.simulations.co.uk/Corporate%20Cartooning.htm Business Acumen for Trainers Free one-day course for training consultants http://www.simulations.co.uk/Trainer%20Acumen%20Workshop.htm Why Use Simulation