Introducing Civil Service Learning (CSL)

1. Introducing Civil Service Learning (CSL) MCA Training resources for the future

2. A New on line learning resource for all MCA staff available from February 2012. What is Civil Service Learning • Civil Service Learning (CSL) provides courses and resources for a common curriculum of generic skills areas across the MCA and wider Civil Service . • It offers online resources, and e-learning to develop yourself at your desktop, as well as access to booking face to face training courses. • It is an additional resource to MCA current provision of CG, TLG and S&I training • Additional training and e-learning titles will be added for 2012/13 FY through civil service central procurement of training and development of professional work strands. Who is it for • CSL is a resource for everyone. It is open to all staff in the MCA and all UK Civil Servants. How will I access it ? • CSL is a web based resource, and can be accessed from your desktop by following a simple registration process. Headphones will be available on request to access on-line learning with audio.

3. Future Coastguard Where does CSL fit into MCA ? Identifying training needs through PDP Continuous development Career development Learning at your own pace Access to 1,000’s of resources available at desk top Management & leadership development resources Links to PSG competency framework Flexible and blended learning opportunities Training for all staff IIP / staff engagement survey Blended learning to complement technical training Learning resources at your desktop Support organisational change within MCA Support recruitment and leavers You

4. What development opportunities are offered on CSL? LEARNING OPPORTUNITIES Catalogue of face to face training courses, delivered by centrally procured training providers and at various locations. Many E-learning opportunities available from your desktop designed to develop existing skills and learn new ones All resources can be searched by common curriculum and level • LEARNING RESOURCES • A wide range of learning resources on many subjects are available including: • Audio and video files , • Fact sheets and summary pages • Toolkits and activities , • Links to Journal articles, • Downloadable pdf files, • Theories and models • Links to partner resource sites. New titles will be added for 2012/13 FY 22 professional strands with dedicated resources and links to training are being developed, e.g. Communications, Procurement, Programme and Project management ,IT, HR Business Partners, and Policy Profession. Your personal on-line training record to track your learning, evaluate e-learning, reminders of uncompleted courses, and reports to line manager.

5. The Common Curriculum OverviewCSL resources are delivered under Common Curriculum topics, and can also be searched by appropriate level (e.g. administrator, first line manager, senior manager etc)

6. Your guide to learning in the workplace A great guide to developing yourself is available on the L&D micro-site pages or from CSL. Information includes: • learning by doing, • making the most of opportunities, coaching in the workplace, • how we learn at work, • how to identify learning needs. • inspirational quotes and tools • …and much more CLICK HERE: guide to learning in the workplace.pdf

7. ‘On-line learning’ HRAN An HR Advice Note has been developed to support on-line learning in the MCA. The HRAN aims to: • Provide guidance to staff and managers on use of on-line learning including CSL. • Provide guidance on access to on line learning and appropriate usage guide. • Raise awareness of other MCA policy i.e. ICT, H&S etc. • Explain how CSL course bookings are made through the PDP process and how to book courses from L&D budget. • Help you to making the most of on-line learning and developing yourself. CLICK HERE : HRAN 2012/01

8. Self managed learning approach & PDP process. Identify TLG Training solution, submit PDP Identify individual learning need, and discuss with line manager Log on to CSL Search CSL learning resources and opportunities by grade and common curriculum subject Need not met Indentify learning resources e.g. e-learning, or downloadable resource Identified suitable face to face course Is it MCA technical specific? choice No Submit PDP to TC. Courses allocated based on budget and priority Complete with line managers agreement. Yes Seek on the job training, or coaching, Need not met Attend training Go to MCA training solutions & submit PDP was training need met? No Yes Update HRMIS training records

9. Costs of CSL Learning and Development and links to PDPs • Most resources on CSL are free to view and download to the end user. These are paid for by an annual cost per head paid for by the training centre • Training courses and some distance learning will attract an additional charge. Where a training course or a chargeable resource is identified as the training solution it MUST be applied for through the normal PDP process for the payment to be honoured by the Training Centre (please see HRAN) • Time should be considered an indirect cost of using CSL resources. Managers should consider the benefits of people spending appropriate time using on line learning resources, and also the savings of offering e-learning solutions as a first step to meeting their staff development needs • Managers and individuals should also be aware of the impact that inappropriate use of MCA resources and time has on team and MCA performance.

10. Where can I find CSL You can use Civil Service Learning resources by registering at the Civil Service Learning website: https://civilservicelearning.civilservice.gov.uk/user/register Once registered you will receive your CSL password by e-mail

11. Contacts For further information or support please contact the MCA Training Centre : 01425 282700 learning.support@mcga.gov.uk Or follow the contact details on Civil Service Learning