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TEACHING AND RESEARCH ON EGOVERNMENT

TEACHING AND RESEARCH ON EGOVERNMENT. Ali YAZICI Atilim University, Software Engineering Department Incek, 06836 Ankara, Turkey E-mail: aliyazici@atilim.edu.tr. Agenda. Introduction Need for Formal Training and Education E-Gov Research International Training Practices

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TEACHING AND RESEARCH ON EGOVERNMENT

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  1. TEACHING AND RESEARCH ON EGOVERNMENT Ali YAZICIAtilim University, Software Engineering DepartmentIncek, 06836 Ankara, TurkeyE-mail: aliyazici@atilim.edu.tr

  2. Agenda • Introduction • Need for Formal Training and Education • E-Gov Research • International Training Practices • Local Training Practices • Training/Education for all • Issues on Curriculum Development • Conclusions • References ICEGEG 2010 - Antalya

  3. Introduction • eTransformation • eGov= f( , , , ) • Service Models of eGov • G2G, G2C, G2B ICEGEG 2010 - Antalya

  4. Need for Formal Training and Education • High demand for trained staff to implement eGov projects • Research on eGov • In 1999-2004, 57 research articles in 26 journals • Several boooks • Periodicals on eGov • GIQ (2008 Impact Factor: 1,91) • EJEG • IJEGR ICEGEG 2010 - Antalya

  5. International Academic Conferences ICEGEG 2010 - Antalya

  6. International Academic Conferences ICEGEG 2010 - Antalya

  7. International Training Practices • Public Administration Departments • Some IT and MIS Departments • First model of formal training is the CIO University consortium organized by the U.S. Federal Services Administration in 2002 [1] and offers MS programs in the fields of Information Management,Technology Management and related fields. • Another model is the Washington State Digital Government Applications Academy formed in 1999. The academy is involved in applications development and training related to eGovernment (www.wa.gov/dis). • Access eGovernment formed by the University of Minnesota in 2002. It is currently aimed at helping governments to make smart choices about planning and implementing eGovernment. ICEGEG 2010 - Antalya

  8. International Training Practices ICEGEG 2010 - Antalya

  9. Local Training Practices • Turkish Informatics Society (TBD) • eGovernment Centers • EDMER (METU) • eDEV (TODAİ) • Certificate Programs • TOBB ETÜ • Courses on eGovernment • Atılım University (2002, 2009, 2010) ICEGEG 2010 - Antalya

  10. Training/Education for all • In addition to introducing basic computer literacy, concepts and applications of EGovernment should be introduced at the very early stages of education. • A study conducted in Finland analyzes the status and challenges of eGovernment childhood education [5]. The analysis indicated that, there is significant development work in progress in the field of early childhood education. • EGovernment Concepts • EServices for the Children • Online application forms • Online Passport Inquiry • Applying for Driving License • Obtaining legal documents for various transactions • Online banking • Issues on IT security • Ethical issues • Mobile Applications ICEGEG 2010 - Antalya

  11. Issues on Curriculum Development • Public Administration and Policy • IT Management • Organizational Information Systems • Distributed systems and service interoperability • Information Privacy and Security • EGovernment Concepts • Data Management for e-Government • Process Management for e-Government • Lifecycle management of e-Government applications • Service Oriented Architecture (SOA) • Business Process Management (BPM) • EGovernance • Legal Issues and Laws ICEGEG 2010 - Antalya

  12. Issues on Curriculum Development • A model curriculum proposed • CEO-Module 1: E-Government Concepts • CEO-Module 2: Technology Components • CEO-Module 3: Project Management Skills • CEO-Module 4: Business Care Metrics • CEO-Module 5: Organizational Transformation • CEO-Module 6: Digital Civic Engagement • This approach claims to support holistic training and can be easily adopted by many institutions. A drawback of the model is the fact that, it requires certain level of learner maturity and seems to be suitable for only CEO’s and CIO’s. ICEGEG 2010 - Antalya

  13. A proposal • To alleviate the problem above, a more generic model is proposed especially geared towards IT professionals (ITP). • The implementation of such a curriculum can be at the certificate level or can be in the form of a degree program (MS or Ph.D level). • ITP-Module 1: EGovernment Concepts • ITP-Module 2: EGovernment Performance Measures • ITP-Module 3: Technology behind eGovernment (SOA and BPM) • ITP-Module 4: EGovernment Project Management • ITP-Module 5: ETransformation/EGovernance • ITP-Module 6: Information Privacy and Security • ITP-Module 7: Legal Issues and Law • ITP-Module 8: Project or Thesis (for degree programs) ICEGEG 2010 - Antalya

  14. References • A. Pavlichev, G.D. Garson, “Digital Government: Principles and Best Practices”, Idea Group Publishing, 2004. • A. Arifoğlu, eDönüşüm: “Yol Haritası ve Türkiye”, SAS Bilişim Yayınları, 2004. • Ed.: Ali Yazıcı et. al., “eDevlet Yolunda Türkiye”, TBD KamuBib, SAS Bilişim, 2002. • D.F. Norris, B.A. Lloyd, “The Scholarly Literature on e-Government: Characterizing a Nascent Field”, International Journal of Electronic Government Research, Vol.2, Issue:4 • A. Vahtera, “e-Government in the Finnish Early Childhood Education: An analysis of current status and Challenges”, IFIP International Federation for Information Processing Book Series, Vol.286, Springer Boston, 2008 • İ.Akman, A. Yazıcı, A.Mishra, & A.Arifoğlu, “E-Government: A Global View and an Empirical Study of Some Attributes of Citizens’”, Government Information Quarterly, Elsevier Inc, Vol. 22, Issue 2, pp.239-257, 2005. ICEGEG 2010 - Antalya

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