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What makes a Toughbook?

What makes a Toughbook?. Benefits of Digital Communities. Increases Government Efficiency - New technology and real-time information exchange saves lives, reduces crime, and increases efficiency.

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What makes a Toughbook?

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  1. What makes a Toughbook?

  2. Benefits of Digital Communities • Increases Government Efficiency - New technology and real-time information exchange saves lives, reduces crime, and increases efficiency. • Improves citizen satisfaction - Gratifies the expectations of citizens pampered by the conveniences they have gained from the private sector. • Energizes economic vitality - Modern infrastructures and new technology, like RFID, attract business, investment, and jobs, growing the local economy, and opening up alternative government revenue streams. • Minimize downtime, allow fast data processing, and improve productivity and job satisfaction.

  3. Panasonic and Digital Communities • We are the 34th largest company in the world • Market Leaders in Mobile Data Field Based Computing • We design, build and sell over 14,000 products worldwide • We spend $5 billion annually on research & development • Committed to this Market, Field Based Computing, broken by Verticals • Leader in integrated wireless for over 9 years

  4. Panasonic Facts • Over 4000 State and Local Customers across the country. • We own over 65% of the Public Safety Market. • We have the lowest failure rates for mobile laptops in the industry. • Panasonic does not sell direct. No matter the size of the deal.

  5. Panasonic Market Share – VDC June 05 • 2005 Notables • Panasonic 24.3% • Motorola 3.5% • Itronix/GD 4.4% • Fujitsu 1% • WalkAbout 0.5% • Xplore 0.5%

  6. Total Rugged Market – Global(VDC Market data – June 05) 2004 $4.2B - Total • Panasonic globally 24.3% 2004 $2.4B Market (non-hand held)

  7. Panasonic Computer Solutions Company • All of Toughbooks’ Major Components (except CPU & HD) are Manufactured Internally • Limited Channel Distribution with No Retail or Mass Distribution • Factory Focused Solely on Rugged and Semi-Rugged Products • 900 Dedicated Manufacturing Employees for Notebooks • 260 Engineers Focused on Notebooks Only

  8. Core Manufacturer Advantages • Customer-driven Product Development • Quality, Consistency and Availability of Components • Rapid Response to Engineering Issues • Problem resolution to the component level • Guaranteed Roll-out Schedules • Long-term Parts Supply • Long Product Lifecycle • One Point of Contact for Quality and Support • Long Term Service and Support

  9. Who Does Not Build Laptops?* (Lenovo’s Chinese factories build the rest) *Taiwanese companies, like Quanta, Compal, Inventec, and Wistron compete to build laptops in their factories in China. Source: Wall St. Journal June 9, 2005

  10. Reliable By Design

  11. 20X stronger than ABS plastic (5X stronger than titanium.) • Withstands a 36 in. drop onto concrete. • Withstands up to 50,000 openings and closings • Withstands up to 50,000 LCD rotations Rugged Hinge & Full Magnesium Case

  12. Shock mounted Hard Drives • Hard disk drives are mounted in metal cases • Sponges and gel absorb shocks and insulate hard disk drive from damage • Protects drive even when it is writing to the heads • Flexible connectors protect motherboard from transfer

  13. Quality Means Reliability We test Toughbooks in our laboratories andin independent facilities: • Drop tests • Vibration tests • Water-resistance tests • Dust-resistance tests • High and low temperature tests • Thermal shock test • ESD Spark test • Explosive atmosphere test Fully rugged Toughbooks are MIL-STD-810F Compliant.

  14. Toughbook 18 • Toughbook 18 – Fully Rugged • Convertible Tablet • Proven hinge/product design • All magnesium survive 3’ drop • New model with 500 NIT LCD • 4 wireless modules as option • Shock mounted HD - 3’ feet drop • Failure rates less 2% annualized • 13 years of manufacturing history for rugged

  15. Toughbook 29 • Toughbook 29 – Fully Rugged • All magnesium survive 3’ drop • New MK4 model with 500 NIT LCD • 4 wireless modules as option • Shock mounted HD - 3’ feet drop • Failure rates less 2% annualized • 13 years of manufacturing history for rugged

  16. INTEGRATED WIRELESS IS NOT A FEATURE. IT’S A NECESSITY.

  17. Antenna & Radio Placement WLAN (main) Multi-band WAN antenna WLAN (aux) Bluetooth GPS Wireless Tray(Pack) for embedded Wireless WAN module

  18. Wireless Networks Supported

  19. The Panasonic Toughbook Advantage

  20. Causes of Damage Source: IDC Research 2005

  21. Component Damage Rates Source: IDC Study 2005

  22. Competitive Annualized%Failure Rates (8/05) Source: PC Magazine Sept. 20, 2005

  23. Toughbook Annualized % Failure Rates Source: PCSC Service Records 5/05 (In and out of warranty)

  24. A Total Mobile Computing Solution

  25. Implementation Services Support & Management Redeployment Services • Industry Specific Expertise • Requirements Definition • Hardware Integration • Disk Imaging • Configuration • Deployment Management • Training (Technical) • National Call Center • National Service Center • Field Service • Hot Swap & Return • Priority Exchange • Extended Warranty • No Fault Warranty • Online Repair Reporting • Asset Management • Software Loads • BIOS/Software Downloads • Online Help • Online User Information • On-Site Warranty Service • Redeployment • Disposal • Donation • Employee Purchase Panasonic Professional Services Items in black come standard with all Toughbooks

  26. Premier Partner Program – TP3 • TP3 Program allows authorization to resell Panasonic Toughbook – rugged and wireless models • Toughbook 29 • Toughbook 18 • Panasonic MDWD • Panasonic P1 • Toughbook 73 – W/WAN sku’s • Toughbook PDRC • Future Toughbook models

  27. Panasonic Toughbook Premier Partner • Requirements for all TP3 resellers • Panasonic Champion at location • Quarterly Sales Training at location • Provide monthly POS reporting for Panasonic sales • TP3 resellers can purchase a demo unit at time of signing. Panasonic Demo Program available to purchase up to 5 units annually at 50% off SRP

  28. Current TP3 Program Benefits • Rules of Engagement • Reseller Support • Regional Training Events • Continued RSM/ CM support- Face Time • Market Development Funds • Panasonic generated leads • Wireless Activations • Demo Program discounts • Annual TP3 Event, qualification required • Marketing Communications Support • Dedicated TP3 website • Hotline Technical Support • Inside sales Support

  29. Panasonic Training

  30. Regional Managers • EASTERN REGION: Jan Ruderman, Manager

  31. THANK THANK YOU YOU Panasonic Computer Solutions Company

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