Presented by IBM and MicroAge

1. Presented by IBM and MicroAge November 6th, 2009

2. Program • Introduction to MicroAge • Maria Fiore • Business Development Manager • MicroAge • Green IT/Green dollars: a cost-benefit analysis • Nabil Awadallah • IBM Modular Senior IT Specialist • IBM • Recycling and e-waste disposal • Frédéric Bonnier • VP Sales and Marketing • RecykInfo • Q &A

3. Introduction to MicroAge Presented by Maria Fiore Business Development Manager

4. MicroAge at a glance • Canada’s leading network of independently-owned systems integrators and value-added resellers • Over 40 locations across Canada, many in operation since 1981 • Specializing in multi-vendor turnkey solutions: hardware + software + technical & professional services • Vast experience in SME & public sector

5. MicroAge Delivers • IT Solutions • Industry-leading IT products • IT consulting • Procurement planning • Training • Technical support • Flexible leasing/financing options • E-waste management services

6. MicroAge: your trusted business technology partner • Highly qualified local IT personnel • Proven experience and IT knowledge breadth and depth • Strength of national network • Commitment to customer service excellence

7. Green IT/Green dollars: a cost-benefit analysis Nabil Awadallah IBM Modular Senior IT Specialist IBM

8. Green IT/Green Dollars: Setting the stage • The goal: Lower TCO/Greater customer value • Breakthrough performance • Increased energy efficiency and cost-savings • Better control • The solution: Next-generation technologies • Intel Xeon processors • New design: x86 and BladeCenter servers • Virtualization • IBM Systems Director 6.1

9. x86 innovations for a dynamic infrastructure • System x and BladeCenter can significantly reduce your operating costs without compromising reliability and performance • System x and BladeCenter provide the capacity to manage current and future risks in these economic challenging times • System x and BladeCenter improve your IT services as much within small/medium businesses as in the enterprise market IBM’s System x and BladeCenter are next generation solutions - ensuring market value and reducing customer costs via their expansion capacity, virtualization and unique management capabilities

10. Green IT and Green $ Worldwide IT Spending:1996-2012 Bottom line:Hardware expenses = 1/3 of IT budgets, primarily for management, power supply and cooling Source: IDC report: The IT Infrastructure of the Future: New Technologies in a Constrained Market, March 2009

11. Green IT focus • Higher performance-per-watt • Processors • Servers • Virtualization • Power supply • Cooling

12. X86 at a glance: small business to enterprise High Density x3650 M2 BladeCenter S, E, H, T, HT x3655 x3550 M2 X3500 M2 HS22 X3400 M2 HS22/12/21/21XM LS22/42 JS12 // 22 QS22 x3450 x3250 x3200 M2 x3250 x3350 x3100 Horizontal Expansion/Distributed Data Processing

13. Vertical Expansion/SMP Computing X86 at a glance: small business to enterprise Clusters, HPC, Virtualization, Web 2.0 & Cloud computing Symmetric multiprocessing (SMP) x3950 M2 1-4 nodes dx360 M2 1350 Clusters iDataPlex x3850 M2 x3755 High Density x3650 M2 BladeCenter S, E, H, T, HT x3655 x3550 M2 X3500 M2 HS22 X3400 M2 HS22/12/21/21XM LS22/42 JS12 // 22 QS22 x3450 x3250 x3200 M2 x3250 x3350 x3100 Horizontal Expansion/Distributed Data Processing

14. Saving with power supply improvements • x3550 M2 and x3650 M2 • New power supply with 92% efficiency exceeds the 80 Plus Gold, CSCI 7/09-6/10 energy efficiency standard • Reduction of up to 60% supply at rest and up to 25% at full capacity versus previous generation • $100 in energy savings per server, per year HP rack consolidation • HS22 inside the BladeCenter enclosure: 90% savings in energy costs x3550 M2; x3650 M2; dx360 M2 enclosures; some BladeCenters • Pressure-sensitive altimeter offered standard • Combined with IMM and counter-rotating fans, the x3550 M2 and x3650 M2 offer better cooling efficiency with less fans For significant TCO reductions • New thermal concepts • New voltage regulators and more integration on cards to simplify power distribution and distribution loss

15. Saving with performance improvements Report: Intelligent concept of energy and 9:1 consolidation “Customers can lower their energy costs by $100 per server and maintain workload levels with a lot less IBM x3650M2 servers” 2009 1 x3650M2 server Quad core processor 2005 9 x346 servers Single core processor • Annual energy costs reduced by 50%1 • 8.8 x more performance per server2 • Physical space reduction of 89% • IBM Engineering Research Study, Feb 2009 • Based on Intel performance data, 2009

16. Saving through reduced energy costs Save more than 93% in energy costs: ROI is reached in less than 6 months 2005 166 1U servers and 2P racks (Xeon) 3,95 racks 2009 14 HS22 BladeCenter blades (Xeon 5500) 1 BladeCenter E enclosure 0.17 of a rack • Get identical or higher performance • Reduce your footprint by more than 95% • Get a consolidation ratio of 11:1

17. Reducing costs while increasing use • All of the new generation products come with an integrated USB Hypervisor • Complete virtualizationof theBladeCenter HS22 including E-S, storage, memory, management and services • Manage a greater number of physical and virtual BladeCenter servers with IBM Systems Director 6.1 and save management costs • Up to 35% under Windows and 44% under Linux* Virtualization changes everything • A greater level of server use • A simpler, more complete server management system • Reliability and availability to minimize downtime * Source: "Challenges of Operational Management for Enterprise Server Installations," International Technology Group, 2008

18. Intel’s Xeon 5500 series features Next-generation x86 servers take full advantage of all the features of Intel’s Xeon 5500 series processors, including Turbo Boost and Hyper-Threading technologies

19. x3650 M2 and x3550 M2 Systems with 2 sockets Award-winning servers reduce TCO significantly • IBM Research Study, February 2009 • Based on Intel data

20. x3400 M2/x3500 M2 2-socket tower servers Best tower servers and growth engine of the industry to expand your business User profiles Workloads: network infrastructure, branch-distributed applications, email and collaboration Industry sectors: retail sales, bank operations, insurance, various small/medium businesses Customers: distributed businessenvironments, emerging small/medium businesses

21. iMM USB 1.1/2.0 Artifacts Central processing unit core ExceptionalE/S Crypto AES BMC I/O Video controller Free ticket video DDR2 memory controller IBM Innovation: Leading the way IMM – Integrated Management Module ToolsCenter - Unique Web repository for all tools - New tools for easy management Remote control to manage, monitor and troubleshoot from anywhere in the world IBM Systems Director 6.1 uEFI Code battery – unique and constant system level with advanced configuration Improved management of easy and efficient platform

22. Green IT/Green dollars: A Win-Win Solution • Higher performance-per-watt • Processors • Servers • Virtualization • Power supply • 25 to 60% less energy • $100 savings per server per year • Cooling • Smaller, few servers, less real estate • Energy-efficient design for reduced operating costs

23. Recycling and e-waste disposal Frédéric BonnierVP Sales and MarketingRecykInfo

24. Introduction: e-waste/recycling overview What’s the problem? • Solid waste • Toxic substances, materials

25. Solid waste • Out with the old… USA • 2004: 2.44 million tons of e-waste produced • 2005: 2.63 million tons of e-waste produced • US Environmental Protection Agency 2005 estimate: e-waste to triple by 2010 Canada • Environment Canada study (2002): • 158,000 tons of electronic equipment being disposed • Only 6% was recycled that year • 1 of every 2 devices left at eco-centres is still functional

26. Toxic substances, materials • Most chemicals used in the manufacturing of computers are harmless when machines are functioning. When computers are piled up in waste disposal sites, these substances become toxic • A computer has an average of 0.7 to 2.7 kg of lead, mercury, arsenic, cobalt, beryllium, cadmium and other metals which are hazardous to the environment and to human health • Waste disposal sites contain up to 3,000 tons of lead, 4 tons of cadmium, 8 tons of beryllium, 3 tons of chromium and 1 ton of mercury • Sourced: Environment Canada, Quebec Environment Foundation

27. What’s the solution?

28. What’s the solution? • Functional computers can still be: • Recycled • Donated to charities • Dismantled (for safe disposal or re-use of materials)

29. The Green IT challenge • Best practices for safe, proper disposal of e-waste • Elimination of risks associated with toxic e-waste materials

30. MicroAge’s asset disposal & recycling solutions What we do • Disposal of end-of-life IT assets • De-installation, removal, recycling • Certification of destruction/compliance Business benefits • Deployment of proactive, environmentally responsible e-waste solutions • Legal & regulatory compliance assured • Cost-efficient services & programs • Good corporate citizenship

31. Disposal of end-of-life assets • CPUs • Hard disk drives • Servers • Portable computers and PCs • Peripherals (mouse, keyboard, etc.) • Workstations • Back-up libraries • Magnetic tape drives • Networking devices • Monitors • Inkjet or laser printers • Tablet PCs • And more…

32. Disposal of end-of-life assets • Includes transport and disposal of all equipment and materials per Canadian environmental regulations • Other services available: • Asset tag removal • Data wipes (Removal of proprietary data from hard drives)

33. Disposal of end-of-life assets • Ethical, responsible recycling with MicroAge • All recycled materials sent to approved smelters per Basel Convention guidelines • No hazardous waste or substances sent to developing regions (India, Africa, China, etc.)

34. De-installation, removal, recycling • Products • PCs, servers, notebooks, storage equipment • Electronic office equipment (network & telecom, lab devices, broadcast equipment, etc.) • Services • Certified disconnection • Total dismantling • Complete removal, clean-up of premises • Recycling of all metals and plastics • Optional services • On-site media sanitization • “Clear, Purge, Destroy” • Secure, documented • Site clean-up

35. Certification of Destruction • Prevents unlawful or unauthorized data recovery • Assures regulatory compliance • Level 1 • Certificate issued by MicroAge • Destruction witnessed by law firm representative • Level 2 • Certificate issued by MicroAge • Destruction witnessed by customer employee

36. Destruction service by pulverizing • Certified complete physical destruction • Hard drives, back-up tapes, reel-to-reel tapes, magnetic tapes, discs, personal digital assistants, printers, fax films, cell phones, memory chips, memory sticks, etc.

37. MicroAge’s asset disposal & recycling solutions A fully documented process • Initiated with a quick, simple pick-up request • Price quotation sent within 24 hours • Pick-up slip issued with signature and date • Products disassembled and sorted • Certificate of destruction (CD) issued • Inventory of recyclable materials provided • CD indicates all stages of the process

38. Examples of customers/services offered • Government agency: Recycling and destruction of all types of e-waste - including cannons! • Financial institution: Destruction of banking machines • Flight simulator manufacturer: Destruction of printed circuits and hard drives • Insurance company: Destruction of servers, workstations, de-installation and removal of back-up library

39. MicroAge’s asset disposal & recycling solutions • Efficient, environmentally-friendly • Fully-documented processes ensure compliance with all safety and environmental regulatory requirements

40. Q&A

41. Thank You