Professionalized Services: Disabling Help for Communities and Citizens John McKnight

1. Professionalized Services:Disabling Help for Communities and CitizensJohn McKnight

2. Professionalized Services:Disabling Help for Communities and CitizensJohn McKnight • Social Service is a business • The good sold is care

3. Supply and Demand • Medicare • Educare • Judicare • Socialcare • Psychocare

4. Professionalized Assumptions About Need Translate need into deficiency Place deficiency in the client Compartmentalize the deficiencies

5. Professionalized Assumptions About Need Translate need into deficiency You are deficient Place deficiency in the client You are the problem Compartmentalize the deficiencies You have a collection of problems

6. Professionalized Assumptions About Need Translate need into deficiency We need deficiency Place deficiency in the client The economic unit we need is individuals Compartmentalize the deficiencies The units we need are individuals with multiple deficiencies

7. Professionalized Assumptions about Remedies • The professional is the answer. • The remedy must define the need. • Make the problem incomprehensible to the citizen. • Define the output.