Level 3 Level 2 Level1

1. Three Level Integrated Health NetworkProven Model for:Reducing Cost,Improving Health Outcome andPatient Satisfaction Level 3 Level 2 Level1

2. LIFE ISN’T ABOUT WAITING FOR THE STORM TO PASS Lingering Health Disparities in Mississippi

3. IT’S ABOUT LEARNING HOW TO DANCE IN THE RAIN Health Care Reform

4. The Community Health Worker serves as a valuable resource to the other network members (primary care and hospital). Patient discharged from hospital with specific instructions. CHW assures compliance. Chronic non-compliant clinic patient. CHW counsels and “educate” patient on behalf of primary care provider. CHW providesHealth Ed. at health house/post location.

5. The Community Health Worker visit patients in their homes at the request of primary care providers or hospitals who are in the integrated network. These visits often prevent the need for more costly interventions such as emergency room treatments or hospital admissions/readmissions.

6. Hospital Scenario 2 UnitedHealthcare Enrollee Without Community Health Worker • Scenario 2 • UnitedHealthcare member targeted for Health House Network intervention. • The Community Health Worker helps non-emergency patient select the most appropriate site for the problem that is presented. In many cases the condition can be resolved at the health house. Hospital Local Clinic Health House/Post Inappropriate HospitalER Utilization, FrequentHospital Re-admissions,Increased Cost $$$$$! More Appropriate use of SystemImproved Quality, Reduced Cost $$! Same population in Integrated Network UnitedHealthcare ER “Frequent Flyer”