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John B. Cade Library Enhancement Information Commons Dawn Ventress Kight Project Director

John B. Cade Library Enhancement Information Commons Dawn Ventress Kight Project Director Emma Bradford Perry Dean of Libraries Southern University and A&M College June 2010. Outline. Summary. Team. Questions. Process. Photos/ Assessment. Issues/ Challenges.

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John B. Cade Library Enhancement Information Commons Dawn Ventress Kight Project Director

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  1. John B. Cade Library Enhancement Information Commons Dawn Ventress Kight Project Director Emma Bradford Perry Dean of Libraries Southern University and A&M College June 2010

  2. Outline • Summary • Team • Questions • Process • Photos/ • Assessment • Issues/ • Challenges

  3. University’s Mission Statement

  4. Overview: Ask Here! Information Commons

  5. Project Team • Dean of Libraries • Library Technology Office • Reference Staff • Circulation Staff • Campus Technology Office (External) • Physical Plant (External)

  6. Process • Surveys • Team Meetings • Data Driven Decisions • Selected Designer • Site Visits • Meetings with Faculty • Meetings with Staff • Timeline • Implementation Schedule

  7. Issues • Funding • Collaboration • Natural Disasters • Staying Focused • Time Management

  8. Challenges • Change Management (Emotions)

  9. Challenges • Budget

  10. Photos Old Circulation Desk

  11. Photos Old Circulation Desk and Lobby

  12. Photos New Collaborative Study Area

  13. Photos Old Reference Room

  14. Photos New Reference

  15. Photos Old Information Desk & Lobby

  16. Photos

  17. Photos New Search Here Stations

  18. Photos Elevator Lobby and Restrooms

  19. Feedback Describe your overall impression • It is good for studying • The room is amazing. I truly enjoy sitting in reference to relax, study and check e-mail, etc. • The reading room is organized and it provides a good environment to study. • Relaxing is the word that came to mind, also peaceful

  20. Feedback • It looks really nice. It is very quiet and the librarian is helpful. • Impressive • This is a really nice place to relax and concentrate on your studies. I LOVE IT! • It’s awesome

  21. Assessment/Evaluation • Annual Fall Survey • Focus Group with Students

  22. Conclusion – Insights • Teamwork is the KEY • Patience is a MUST

  23. Immunity to Change • Issue – Some staff with numerous years of service only do what’s minimally required of their jobs. They never try to learn anything new to enhance the services offered to patrons. • Commitment to this issue- The Dean/Managers encourage all staff to attend various workshops and conferences. • Big Assumptions – They don’t want to learn anything new. The University doesn’t have any money to support professional development opportunities.

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