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Strategic Planning Process - 1.1.1. Nick Sykes Lean Six Sigma Black Belt . 04/02/12. Company Overview. Hixson has been servicing the military, aerospace, and commercial aircraft industry for over 50 years. 130 Full-time Employees SEA Stage 1 Certified (2010) Nadcap Accredited
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Strategic Planning Process - 1.1.1 Nick Sykes Lean Six Sigma Black Belt 04/02/12
Company Overview • Hixson has been servicing the military, aerospace, and commercial aircraft industry for over 50 years. • 130 Full-time Employees • SEA Stage 1 Certified (2010) • Nadcap Accredited • AS9100/AS9110/ • ISO9001 Certified • Awarded SEA’s Leadership & Culture, Leadership Excellence, Supply Chain Innovation, and Operational Excellence Awards
Hixson’s Capabilities • Anodize • Chem Film • Cad Plating • Nickel Plating • Tin Plating • Chrome Plating • Copper Plating • Gold Plating • Silver Plating • Black Oxide • Vacuum Cad • Shot Peen • Passivate • NDT • Phosphate • Painting • Grind • More…
Strategic Planning Process 1.1.1 Champion: Doug Greene Process Owner: Debbie Sykes Master Trainer: Debbie Sykes Key Steps in Process: Ongoing Quarterly: April (Begin) Annual: Jan-Mar Annual: Jan-Mar Planning Session Assessment Preparation Inputs Outputs Implement • Details • Review/Revise: • Report Outs • SWOT • Vision • Goals & Timetables • Objectives – Action Plans, Targets • Scorecard/Metrics • Value Streams • Champions • Process Owners • Details • Choose team members • Gather Analysis Tools/Inputs • Details • Strategic Goals • Change Management Plan • Balanced Scorecard Objectives • Details • Financial Analysis • Operations Analysis • Environmental Compliance • Technology Analysis • Markets Analysis • Competitive Analysis • Standards – AS9100, AS9110, SEA, Nadcap, FAA • Details • Document Procedures • Training • Supplier Collaboration • Customer Collaboration • Communicate Goals • Department Objectives • Details • SWOT Analysis • Customer Interviews/Surveys • Employee Interviews/Surveys • Supplier Interviews/Surveys REFDOC://VSM_1.1.1_StrategicPlanningProcess_RevB.pptx/Nsykes
Customer Surveys • Sent to customers annually • Feedback is a direct input to strategic plan
SWOT Analysis • Internal: Strengths and Weaknesses • External: Opportunities and Threats
Vision Statement • Long-term overarching goal • BHAG: Big Hairy Audacious Goal • Central focus for all strategic goals Hixson’s Vision Statement – 2012 …to be THE premier processing company to the Aerospace and Defense Industry; recognized for revolutionizing the metal finishing experience for our partners and employees.
Strategic Goals • Strategic goals should be SMART • Specific • Measurable • Attainable • Relevant • Time-bound
Department Objectives • Cascade responsibility down to each department Target Goal
Thank You! Contact Information: Nick Sykes Quality/Continuous Improvement (949) 645-4800 ext. 4641 Nick@hixsonmetalfinishing.com www.hixsonmetalfinishing.com