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'the ability to read, write and speak in English and

uriel-woodard
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'the ability to read, write and speak in English and

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  1. The Baseline, Value Model of Evaluation…. and how it applies to Workplace LLN*Paul KearnsDirectorPWLAuthor “Evaluating the ROI from Learning” (CIPD 2005)www.paulkearns.co.uk*Please note that the contents of this presentation may be reproduced on the condition that the source is fully acknowledged.

  2. The National Standards for Adult Literacy and Numeracy 'the ability to read, write and speak in English and to use mathematics at a level necessary to function at work and in society in general.' http://www.dfes.gov.uk/curriculum_literacy/intro/ns/

  3. Is evaluation very important? Yes! Why all the fuss about evaluation? Does the evaluation process add value? Yes! Is there a simple theory and practice for evaluation? Yes. Is evaluation easy in practice? It depends.

  4. The 3 Box System – Where does LLN sit? PRIORITY 1 Validate PRIORITY 2 Evaluate & ROI (£’s) PRIORITY 3 Shift BOX 1 ‘Must have’ BOX 2 ‘Added value’ BOX 3 ‘Nice to have’ Basic education Minimum standards/ Compliance with legislation Language? Literacy? Numeracy? Performance improvement arising from:- More Knowledge Better skills Applied learning Not sure why we’re doing this but it sounds like a good idea

  5. Level 4 - Evaluation What value did the training add (£’s ROI)? Level 3 - Validation Baseline Is the learning being applied at work? Kirkpatrick Evaluation Model Level 2 - Validation Measuring what was learned (testing) Level 1 - Validation Reactions to the training Baseline level Existing performance measures? Potential value add from training(£’s)?

  6. The business case for LLN? Using Return on Investment (ROI) ROI = GROSS BENEFIT - COST COST X 100% £2.3M Eg. ROI = £3.7M - £1.4M £1.4M X 100% ROI = £2.3M £1.4M X 100% ROI = 1.64 X 100% ROI = 164% in 1 year

  7. Shifting the Performance Curve through LLN No. of employees SUPERIOR ACCEPTABLE UNACCEPTABLE LLN? 1 2 3 4 5 6 7 8 9 10 Performance

  8. PLANNING TO LEARN/IMPROVE What measures are we trying to improve? The learning and improvement cycle LEARNING/DOING MEASURE ACTING (REVIEWING) e.g. LLN Training Should we do anything different? CHECKING (EVALUATING) Did the action achieve the planned improvement?

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