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ILL automation DanBib, bibliotek.dk and the local libraries. Rikke Lose & Anders-Henrik Petersen Database Consultants The Danish Bibliographic Centre 7 th Nordic NVBF-ILL-Conference Elsinore, Denmark, October 2006. ILL automation. Why automate? Service orientation
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ILL automationDanBib, bibliotek.dk and the local libraries Rikke Lose & Anders-Henrik Petersen Database Consultants The Danish Bibliographic Centre 7th Nordic NVBF-ILL-Conference Elsinore, Denmark, October 2006
ILL automation • Why automate? • Service orientation • Services and automation • Services so far • New ILL related services • DanBib/bibliotek.dk • New technologies Rikke Lose & Anders-Henrik Petersen
Why automate? • The situation • Physical and digital material • Self sufficient users • Reduce administrative burden on library personnel • Monotonous/repetitive tasks • More time for more rewarding tasks • Support for unmediated requests Rikke Lose & Anders-Henrik Petersen
Service orientation • Service Oriented Architecture (SOA) • A new(er) way of looking at • business tasks that supports ILL • systems that supports ILL • SOA is: • Business • Technology • And the connection between the two • Integration • Systems • Services Rikke Lose & Anders-Henrik Petersen
Services and automation • A system of ILL services as opposed to a traditional ILL system • Utilizing services to support business objectives • Easier to implement • Does not require specific systems • Implement when you are ready • But others might rely on your implementation! • Automate (technology) one service (business) at a time Rikke Lose & Anders-Henrik Petersen
Services (top level) • What kind of services are we talking about? • Services related to ILL and Resource Sharing • Discovery • Locating • Requesting • Delivery • From the user’s perspective • Finding • Obtaining • Discovery is not necessarily as much a question of automation as a question of making vissible and available Rikke Lose & Anders-Henrik Petersen
Services automated so far • Discovery • Union Catalogs, OPACs and databases • Federated searching • Link resolving • Current awareness (email, RSS) • Locating • Holdings lookup • Link resolving • Request • NCIP user lookup • ISO ILL services (XML) • request • answer • Delivery • National transportation service • Downloading electronic copies • But still many manual tasks Rikke Lose & Anders-Henrik Petersen
Future automation of services • Discovery • Bibliographic verification • Library directory services • Locating • Locate services based on the OpenURL standard • Request • More ISO ILL services (XML) • Cancel • Renew • Status request • Delivery • Even more ISO ILL service (XML) • Shipping • Overdue • And some services are still not implemented by everybody Rikke Lose & Anders-Henrik Petersen
Service automation in DanBib/bibliotek.dk • FRBR display • bibliotek.dk in Google • RSS news feed (new records) in bibliotek.dk (search) • DanBib and related system as intermediary between libraries • They don’t need to know each other • Their systems don’t even have to communicate the same way • z39.50 • Email • Or they can use the central BoB-system • Interacting or forwarding • NCIP user lookup in bibliotek.dk Rikke Lose & Anders-Henrik Petersen
Service automation in DanBib/bibliotek.dk • In the very near future • FRBR requests • Automation of end user initiated requests from bibliotek.dk • In the (near) future • Support for automatic locating of material – electronic or physical • Automation of ILL personnel initiated requests via netpunkt/Zpunkt • NCIP user lookup from netpunkt • Additional ISO ILL services (XML) Rikke Lose & Anders-Henrik Petersen
Technologies • Our goal for communication of ILL services • Continued support for z39.50 communication • Move away from unformatted email communication • Towards utilization of internet based technologies • HTTP(S) • SOAP • XML Web services • Move away from non-XML standards • System-to-system communication always exchanging XML documents but using various protocols Rikke Lose & Anders-Henrik Petersen
Primary objectives • Easier and faster implementation • Reduce administrative burden on library personnel • Supporting end user requirements for seamless access to resources Rikke Lose & Anders-Henrik Petersen
Thank you! Rikke Lose rlo@dbc.dk Anders-Henrik Petersen ahp@dbc.dk