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Only for the Bravest and Most Successful. WARNING:. To the naysayers, opportunists, and obstructionists who stand in the way of driving change and progress in any organization Note : WE WILL BEAT YOU. 1824 or 2012. Somewhere in the West or in a Company Near Y ou.
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WARNING: To the naysayers, opportunists, and obstructionists who stand in the way of driving change and progress in any organization Note: WE WILL BEAT YOU
1824 or 2012 Somewhere in the West or in a Company Near You.
Driving Change Change for Change Sake is bad “There is nothing wrong with change, if it is in the right direction.” – Winston Churchill
Agents of Change Leaders
Be a Clock Changer Be a leader
Noticeable Assets • Problem Solvers, not problem seekers • Change agents for the process • Cheerleaders who reinforce goals • Seam operators
Why People & Companies Fail to Drive Change Needed to Win The BIG Five
Reasons We Fail 1. Fear Be a beginner
Reasons We Fail 2. Tension Healthy debate is good.
Reasons We Fail 3. Radical Transparency Elephants are fun to kill
Reasons We Fail 4. Risk No one is going to die
Reasons We Fail 5. Promises Mutual Conditions of Satisfaction
What is a Promise? MutualConditions of Satisfaction
Basic Components • The Customer • The Performer • The Action Cycle & 4 Phases Pretty simple in theory
The John Madden View The Action Cycle Phase I Phase II Promise Promise The Customer The Performer Phase IV Phase III
The first step. . . Phase I The Action Cycle OFFER Promise Promise The Customer The Performer In the beginning…
The Second Step. . .Phase II The Action Cycle AGREEMENT Promise Promise The Customer ThePerformer
One More. . .Phase III The Action Cycle Promise Promise The Customer The Performer PERFORMANCE
Bringing it home. . .Phase IV The Action Cycle Promise Promise The Customer The Performer DELIVERY & ACCEPTANCE
Ask Yourself Why are you in this game? Who are you? Your 118 A Passion for Pheasants What shall you look like?
Brand Horses. . . cows and promises delivered
Do it Right Stand for something Online or offline Principles only mean something when they are inconvenient
Cause Tension • Don’t settle • Create competition • Stir it up • Why?
Rules to Remember • Mood • Rule of thirds • Change the questions • Make it better in the new place
Try some new things After all, . . .
Walk the Talk • Objective: Drive Sales (repeat best seller) with great content and marketing • Engage fans/content • Drive Earned Media & Buzz • Represents the brand • New, different, cutting edge- content and methods
The others Ugly, not so smart
Me Smart and branded