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Panel IV „Some Remarks for Introducing the BPM/BAM/CEP-Panel“

Panel IV „Some Remarks for Introducing the BPM/BAM/CEP-Panel“. What BPM/BAM/CEP means and what is special from the perspective of CEP Rainer von Ammon. Now remember the whole picture and what it really means: Monitoring Business Processes and Activities.

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Panel IV „Some Remarks for Introducing the BPM/BAM/CEP-Panel“

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  1. Panel IV„Some Remarks for Introducing the BPM/BAM/CEP-Panel“ What BPM/BAM/CEP means and what is special from the perspective of CEP Rainer von Ammon

  2. Now remember the whole picture and what it really means:Monitoring Business Processes and Activities event cloud with thousands of events per sec… passwdchange account login event patterns and complex event processing… new auto pay account login withdrawal new auto pay deposit transfer logout account login enquiry deposit Sensor 1 activity history account balance logout enquiry passwdchange account login new auto pay enquiry account login withdrawal new auto pay deposit transfer account login logout enquiry deposit Sensor 2 activity history logout …e.g. above a bank The first steps: 1. Redesign your business processes for SOA and BPM 2. Make a SOA, identify services, build WSDL-interfaces…3. Precise description of patterns of events 4. Detecting patterns in the event cloud 5. Abstraction of complex event pattern instances to higher level events

  3. The Technology Challenge and the Principle of BPM/BAM/CEP,e.g. for „Next Generation InstantCredit Systems“ Enterprise cockpit Workflow Modeler realize scenarioprocess instances set parameters Event Modeler Monitor / Analyze / Act Workflow Engine based on BPEL workflows Model ^= Scenario Rules Engine„special“ SQLresp. other languages AppServer Event Store analysehistory… Build businesss level events IF …AND …FOLLOWED BY…WITHIN…ACTION Adapterse.g. RFID, topics of Pub/Sub, … calculate pott, offer rates, profit… e.g. payments Low Level Event Streams e.g. credit offers (completed)

  4. Online, Service Terminals Contact Center Branch The Multichanneling Challenge:same process for each channel and real time processing Initiative After Sales Consulting Sales typical bank-customer process in Retail Banking

  5. The SOA Challenge:Design horizontal and vertical coupling of servicesExample: Consumer credit process

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