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Peers In the Workplace: Realizing the Potential. Ronald Bassman, Ph.D. Celia Brown Darby Penney, MLS. Benefits Meaningful job opportunities for peers Peers bring experiential knowledge of service system; healing and recovery.
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Peers In the Workplace: Realizing the Potential Ronald Bassman, Ph.D. Celia Brown Darby Penney, MLS
Benefits Meaningful job opportunities for peers Peers bring experiential knowledge of service system; healing and recovery Peers in the Workforce
Peers in the Workforce More benefits: • Model recovery- oriented approach to interacting with service users • Teach non-peer staff how the system disempowers people
Peers in the Workforce Peers in the workforce are NOT: • Junior case managers • Medication enforcers • The “conscience” of an agency
Peers in the Workforce Caveats: • Administration must understand the role • Don’t ask peers to do things that violate their values and principles • Peers must be free to express their views without fear of retaliation
Peers in the Workforce Peers can join the workforce as… • Peer specialists in mainstream programs • Advocates or peer support staff in independent, peer-run agencies
Comparison: Peer Specialist & Other Jobs Adapted from New York State Peer Specialist Training Materials
Knowledge/experience: Self-help techniques, group processes, facilitation Consumer/survivor/ex-patient movement goals Mental health/human services systems Rights of service users Peer Specialist Qualifications Adapted from New York State Peer Specialist Training Materials
Peer Specialist Qualifications • Able to engage and empathize based on common experiences • Patient, encouraging, supportive • Able to teach skills • Advocate/negotiate
Peer Specialist Qualifications • Experience as a service user • Two years’ active participation in self-help or advocacy • Interpersonal skills
Peer Specialist Job Duties Developing Personal Growth Skills • Building trust, sharing common experiences • Help users: • explore their support needs • identify specific, individual strategies for coping, healing, growth Adapted from New York State Peer Specialist Training Materials
Peer Specialist Job Duties Teaching, modeling peer support skills • Convene, facilitate self-help groups • Teach self-help techniques and group process skills • Help establish peer support networks, enhance natural supports Adapted from New York State Peer Specialist Training Materials
Peer Specialist Job Duties Teaching advocacy skills • Negotiating bureaucracies • Applying for benefits • Identify, exercise rights • Advocate within systems • Educate providers on peer perspectives Adapted from New York State Peer Specialist Training Materials
Peers in the Workforce Opening new doors: Empowerment, healing and growth for service users AND for the system