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GLOBAL HR SOLUTIONS. ASSESSMENT CENTERS. WHY ?. Studies on management performance have clearly demonstrated the decisive role of soft skills. Assessment Centers are the best way of measuring them. RECRUITEMENT MOBILITY DEVELOPMENT PROMOTION. WHAT FOR ?. MEASURES. RESILIENCE
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GLOBAL HR SOLUTIONS ASSESSMENT CENTERS WHY ? Studies on management performance have clearly demonstrated the decisive role of soft skills. Assessment Centers are the best way of measuring them. • RECRUITEMENT • MOBILITY • DEVELOPMENT • PROMOTION WHAT FOR ? MEASURES • RESILIENCE • VALUES • EMPATHY • ETC. • LEADERSHIP • COMMUNICATION • MOTIVATION • REASONING TOOLS • CAPP: a scientifically validated ....assessment tool (INSEAD, IMD), ….multilingual, computer based. • STRUCTURED INTERVIEWS • ROLE PLAYS HR FOCUS • SUBSTANTIAL HR EXPERIENCE • HUNDREDS OF MANAGERS ASSESSED • WE WORK IN FRENCH, GERMAN, ....ENGLISH, SPANISH • MULTI-CULTURAL TEAM
GLOBAL HR SOLUTIONS We have implemented assessment centers in the following companies (sample): « Our answers to Your questions » For additional information or a proposal: info@hrfocus.ch
CAPP GLOBAL HR SOLUTIONS • CAPP • Computer Assessment of Personal Potential • is a leading-edge assessment system, successfully used by human resource specialists in large corporations world-wide for: • Development - identifying unused potential and suggesting courses of action • Placement - optimizing the fit between individuals and available positions • Recruitment - selecting the best candidate for a given job profile • CAPP functions as a computerized Assessment Center. It offers the following advantages to human resource specialists interested in using professionally developed and scientifically validated tools: • Comprehensive assessment (cognitive and emotional intelligence, personality, motivation, interests, values, and communication skills) • Innovative test strategies in over 30 individual instruments • Advanced multi-trait, multi-method approach • Focus on objective skills measurement • Modular architecture allowing custom-tailored application • Versions in several languages (currently English, French, German, Italian, and Spanish) guaranteeing standardized assessment across cultures • Multimedia technology • Enjoyable and challenging learning experiences for candidates • Comprehensive reporting of results, using innovative analysis techniques and graphic representations • CAPP assessment sessions can be performed remotely (e-testing) on any computer connected to the Internet, either through a locally installed version of the program or through a program downloaded from the web. Using the CAPP analysis routines, the data are immediately processed and a comprehensive report is automatically produced.
CAPP GLOBAL HR SOLUTIONS DIMENSIONS Computer Assessment of Personal Potential CAPP produces a comprehensive profile of personal potential by measuring the most important dimensions of a person's traits and abilities, including: Intelligence ● Personality ●Attitudes●Values●Motivation Emotionality Coping ability ●Social skills ●Communication skills ●Management skillsThe personal profile produced by CAPP is organized around the following five dimensions or domains of a person's traits and abilities, as identified in decades of research in psychology and organizational behavior:COGNITION DOMAINMOTIVATION DOMAIN Cognitive Capacity Need for achievement Flexibility Need for power Creativity Need for self-assertion Ethical standards Need for culture Need for affiliation EMOTION DOMAININTERPERSONAL DOMAIN Emotionality Social interaction skills Energy Leadership skills Excitability Communication skills Apprehensiveness Conflict management skills Stress resistance WORK/TASK DOMAIN Methodical approach Entrepreneurial approach Managerial efficacy Responsibility These traits and dimensions are assessed by means of a variety of measurement techniques as well as via subjective self-assessment. It is therefore possible to contrast the candidate's self-image with objective test results. In many cases, this comparison is an extraordinarily valuable tool for self-insight and the planning of programs for personal development.
CAPP GLOBAL HR SOLUTIONS • TESTS • Computer Assessment of Personal Potential • CAPP, one of the most comprehensive assessment systems available, measures a person's most important traits and capacities. Over 30 individual instruments produce a complete profile of personal and professional potential. • Multiple MeasurementCAPP is the one of the few assessment systems based on the renowned "multi-trait, multi-method" approach. The great majority of the different traits and performance skills assessed by CAPP are measured by two or more different instruments - thereby increasing reliability and accuracy. As shown in the illustration below, each trait or ability in the list is measured by several techniques and the interpretation is limited to results that are stable across several methods. • CAPP measures concrete skills and capacities as well as behavioral dispositions and allows comparing these objective results to subjective self-evaluation. Projective tests are available to tap unconscious aspects of the candidate's motivation and emotionality. CAPP tests have been carefully designed and pretested to control for candidates' tendencies to respond with what they perceive to be the "right" answer.
CAPP GLOBAL HR SOLUTIONS • RESULTS • Computer Assessment of Personal Potential • Computer analysis and scoring • Since CAPP is administered on a computer, the data are immediately analyzed after the end of a session. • Detailed report • CAPP produces for each candidate an extensive (25 pages reporting over 150 variables) but easy-to-understand report with detailed explanations and innovative, personalized color charts. CAPP highlights the individuality of each candidate by employing modern "relational analysis" techniques, rapidly identifying strengths and weaknesses. In addition to the automatic report, a copy of which is given to the candidate, CAPP computes and prints synthetic data tables reserved for trained assessors. On this basis, assessors can produce integrative summaries and recommendations for personnel decisions (for the company) and for personal development options and career choices (for candidates). • Innovative, personalized graphs • Among the unique features in the reporting of the results for each instrument are CAPP's proprietary "personalized profile graphs". In these graphs, traits and abilities are rank ordered according to the degree to which their presence or absence characterizes each candidate. On this basis, both candidates and evaluators immediately and intuitively grasp the special characterstics of the profile and can rapidly identify areas of development. • Comparison with reference groups • CAPP scores are compared to specific reference groups as established through CAPP administration to real candidates. Based on the results for more than 1'500 persons, six such specific reference groups are currently available; concretely both male and female reference groups for each of the following categories: • ● Upper-level managers • ● Middle-level managers • ● Administrative and technical personnel
CAPP GLOBAL HR SOLUTIONS • CAPP VALIDITY • Computer Assessment of Personal Potential • The development of CAPP, while respecting the needs and constraints of industry and the work context, is uncompromisingly based on scientific principles and recent research results in applied psychology. Therefore, the validation of the instruments making up the CAPP system has been performed according to strict psychometric standards. • Reliability • Many tests in the human resource area are self-evaluation personality scales and questionnaires, consisting of standard items such as simple questions or statements. There are only very few CAPP instruments of this nature. For these, classic item-to-scale reliability has been established. However, most CAPP instruments are measuring performance skills or employ the innovative "fuzzy-set" procedure (see "Tests"). Since these procedures do not depend on items that are combined to scales, the reliability - in the sense of stability of the results - for these instruments has been established via test-retest procedures. • Construct validity • A test is considered to be construct-validated (in terms of content validity) when its scores on certain dimensions correlate significantly with other tests that are supposed to measure similar dimensions. Under the direction of Prof. Scherer, SIGMA has conducted intensive construct validity analyses for each CAPP instrument, studying, separately for each dimension, both the correlations with other CAPP instruments and with tests developed by other researchers. The results have shown a high degree of construct validity in virtually all cases. • Predictive validity • Predictive validity refers to the correlation of a test result with the concrete behavior or achievement of a candidate and thus the test's capacity to predict future achievements. Research so far has shown high correlations of CAPP dimensions with educational achievement and level of position in a company. It can also be shown that the CAPP profile can predict job satisfaction and general "well-being" or life satisfaction to an important degree. In addition, in a series of research studies in collaboration with industry and international organizations, validity correlations with peer ratings (360 degree) have been obtained.