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Realistic Job Previews ( RJPs ) Caleb Malik, Kevin Schneider , Scott Schnorr Illinois State University. An Introduction:. Benefits:. General Tips:. RJP’s in Action:. Process to give “new recruits…a realistic picture of their job future, so they are less likely to be
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Realistic Job Previews (RJPs) Caleb Malik, Kevin Schneider, Scott Schnorr Illinois State University An Introduction: Benefits: General Tips: RJP’s in Action: • Process to give “new • recruits…a realistic • picture of their job • future, so they are less • likely to be • disappointed if inflated • expectations are not • met.” • -(Miller, p. 131). • Based on: • -psychological contract • -expectations theory • -(Wanous & Reichers, Breaugh) • Persuade employees to have realistic • expectations. • -(Popovich and Wanous) • Raise anxiety, improve decision • -(Wanous & Reichers) • Reduction in job turnover • -(Phillips, McEvoy & Casio) • Turnover 28% higher in • companies not using RJP’s • -(Popovich & Wanous) • Higher • Performance • Uncertainty • Reduction • -(Lustig & Koester) • Personal • commitment effect: feel they chose company without coercion. • -(Phillips) • Better fit with expectations, • lower withdrawal • -(phillips) • Wal-Mart- • 1,200,000 • employed • 70% turnover-(CNN.com, PBS.org) • 840,000 a year. • Late in job selection process • -(Phillips) • Should be given before job offer. • “Sell” Company • -(Breaugh) • Positive info first-(Popovich & Wanous) • By incumbent-(Popovich and Wanous) • Two Goals: Performance & satisfaction-(Barksdale) • Perform: Video • Satisfaction: Verbal-(Phillips) • Judgmental • Intensive • Medium Negativity • Push self-selection-(Wanous, 1989) • Child Welfare • New training costs a • 1/3 to 1/2 a years salary • 88 new workers viewed RJP, 39 did not • 6.2% and 21.6% respectively, left in a year • 2004-2007 Michigan Study 12% left who watched vs 21.7% who didn’t • Self-report showed support for self-selection • -(Faller, Masternak, Grinnell, Grabarek, Seiffert, and Bernatovicz) • International Workers • pre and post-testing • Statistically significant evidence for increased efficacy/ability to make informed decision • -(Caligiuri & Phillips) • Nursing • Surveyed nurses in education • 58%-reduce turnover • 50.1%-increase satisfaction • 65%-Students do not have realistic views • -(Crow, Hartman, and Mclendon) References Barksdale Jr., H. C., Bellenger, D. N., Boles, J. S., & Brashear, T. G. (2003). The impact of realistic job previews and perceptions of training on sales force performance and continuance commitment: A longitudinal test. Journal of Personal Selling & Sales Management, 23(2), 125-138. Breaugh, J. A. (1983). Realistic job previews: A critical appraisal and future research directions. Academy of Management Review, 8(4), 612-619. Caligiuri, P. M., & Phillips, J. M. (2003). An application of self-assessment realistic job previews to expatriate assignments. International Journal of Human Resource Management, 14(7), 1102-1116. Crow, S. M., Hartman, S. J., & McLendon, C. L. (2009). The realistic job preview as a partial remedy for nursing attrition and shortages : The role of nursing schools. Journal of Continuing Education in Nursing, 40(7), 317-323 DuBois, S. (2011, July 25). Wal-Mart Stores. Retrieved from http:// money.cnn.com/magazines/fortuneglobal500/2011/ snapshot2255.html Faller, K. C., Masternak, M., Grinnell-Davis, C., Grabarek, M., Sieffert, J., & Bernatovicz, F. (2009). Realistic job previews in child welfare: State of innovation and practice. Child Welfare, 88(5), 23-47. Lustig, M. W., & Koester, J. (2010). Intercultural competence: Interpersonal communication across cultures. Boston: Pearson McEvoy, G. M., & Cascio, W. F. (1985). Strategies for reducing employee turnover: A meta-analysis. Journal of Applied Psychology, 70(2), 342-353. Miller, K. (2011) Organizational Communication: Approaches and Processes. Boston: Wadsworth. PBS, (n.d.) Store Wars: When Wal-Mart Come To Town. Retrieved from http://www.pbs.org/itvs/storewars/stores3.html#sweat Phillips, J. M. (1998). Effects of realistic job previews on multiple organizational outcomes: A meta-analysis. Academy of Management Journal, 41(6), 673-690. Popovich, P., & Wanous, J. P. (1982). The realistic job preview as a persuasive communication. Academy of Management Review, 7(4), 570-578 Wanous, J. P. (1989). Installing a realistic job preview: Ten tough choices. Personnel Psychology, 42(1), 117-134. Wanous, J. P. R.,Arnon E. (2000). New employee orientation programs. Human Resource Management Review, 10(4), 435.