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The Five Messages Leaders Must Manage. Article By: John Hamm Presentation By: Mike Wells. Where poor performance begins…. Usually starts with poor communication Begins at the very top No one asks questions (Executives) Fear of looking dumb Mangers MUST send correct messages Implicitly
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The Five Messages Leaders Must Manage Article By: John Hamm Presentation By: Mike Wells
Where poor performance begins… • Usually starts with poor communication • Begins at the very top • No one asks questions (Executives) • Fear of looking dumb • Mangers MUST send correct messages • Implicitly • Explicitly
1.Organization Structure & Hierarchy • Reorganization of structure can cause fear. • Leaders need to: • Avoid causing fear • Keep thought of politics out • Focus on organizational effectiveness • Be quick, brief and direct Leader did not go about establishing hierarchy correctly
2. Financial Results • Strategy • Long Term Focus NO! : “These are the results I need; I don’t care how you get it done.” YES! : “Today’s over and tomorrow’s another day.” May 29th: “Philadelphia avoided becoming the first team in 18 years to be blanked four straight times.” (Pressofatlanticcity.com) October 3rd: Odds to win World Series 3:2
3. Leader’s Sense of Job • Roll of leader is to bring out answers in others • The boss DOES NOT have all the answers Separate your ego from your job
4. Time Management • DO NOT: Scramble against constraints • DO: Choose reasonable tasks to complete within constraints • Look at project as whole • Fear of time creates anxiety Quality Not Quantity “It was as if the cooks at Alan’s firm had made an exquisite, five-course dinner but had forgotten the wine, the tablecloth, and the flowers and had served the food cold.”
5. Corporate Culture • Make employees feel good, but not too good • EX: - Silicon Valley CEO • Feeling Good + Team Work = Positive Results • Keep employees in positive beliefs Bad Idea
What I learned…. • To be a good leader, you must: • Allow everyone to contribute • Be a part of the team • Stress importance of long run • Ask questions • EFFECTIVELY COMMUNICATE! Questions?