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Improved Preparedness with IP Fax

Improved Preparedness with IP Fax. Craig Toney, Cantata Technology ctoney@cantata.com. Cantata’s ‘Composition’. Formed in 2005 By Merger of Excel Switching and Brooktrout Technology Excel Switching #1 Manufacturer of programmable switches Present in virtually every carrier network

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Improved Preparedness with IP Fax

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  1. Improved Preparedness with IP Fax Craig Toney, Cantata Technology ctoney@cantata.com

  2. Cantata’s ‘Composition’ Formed in 2005 By Merger of Excel Switching and Brooktrout Technology • Excel Switching • #1 Manufacturer of programmable switches • Present in virtually every carrier network • Founded in 1988, public in 1997, acquired by Lucent for US$1.9B, spun out of Lucent in 2003 • Brooktrout Technology • #1 Manufacturer of intelligent fax technology • Present in 90% of the Fortune 500 • Founded in 1984, public in 1992, acquired by Excel in 2005 • SnowShore Networks • #1 Manufacturer of IP media server technology • Founded in 2000, acquired by Brooktrout in 2004

  3. Cantata’s Product Portfolio • Theme: Provide an integrated portfolio of communications enabling technology for carrier and enterprise • Strategy: Provide products that address circuit-switched, packet, communications signaling, and the transitions between these technologies Carrier IP TDM Enterprise

  4. Reseller Survey • Q: Is IP or circuit switched communications technology perceived as a better network architecture for failover? • A: Circuit switched communications is perceived as more reliable than packet by 70% of respondents • In fact, VoIP is more reliable… • Internet Protocol / “IP” has “survivability” designed into it • IP Networks for VoIP are designed with load balanced nodes to avoid cascading failures resulting from partial failures • Success is dependent upon best network design practices – which should be a part of the strategy regardless

  5. Fax-Documents are Essential to Key Business Processes

  6. CRM Fax server Email/UM ERP HIS Doc Mgmt Workflow PBX HRIS Rec Mgmt Prescriptions Payroll Archive Hiring Contracts A/P A/R Purchasing Sales High Degree of Integration and Dependence

  7. IP Fax and Disaster Preparedness • Disaster Preparedness & Recovery… • Location independence • Fax server can be located anywhere • Load balanced redundant server(s) at secondary locations • Leverage gateways to provide local PSTN access at remote offices • Locate servers in least risky / best supported location • Centralized & consolidate fax services • Fewer locations to protect & support • Rapid response – easier access to replacement

  8. Internet / VPN Internet / VPN PSTN PSTN Putting it all Together Local 3rd Party Fax Machine – Tokyo / Japan Local 3rd Party Fax Machine – New York / US Tokyo Office New York Headquarters T.30 Cantata IMG IP Media Gateway TR1034 or SR140-based IP Fax Server Cantata IMG IP Media Gateway T.38 T.38 Brussels Office T.30 Hybrid PBX / IP-PBX Cantata IMG Media Gateway Local 3rd Party Fax Machine - Brussels

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