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IP Fax and Disaster Preparedness

IP Fax and Disaster Preparedness. Built for Business Continuity Greg Gies Market Development Manager Cantata Technology. Cantata’s ‘Composition’. Formed in 2005 By The Merger of Excel Switching with Brooktrout Technology Excel Switching #1 Manufacturer of programmable switches

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IP Fax and Disaster Preparedness

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  1. IP Fax and Disaster Preparedness Built for Business Continuity Greg Gies Market Development Manager Cantata Technology

  2. Cantata’s ‘Composition’ • Formed in 2005 By The Merger of Excel Switching with Brooktrout Technology • Excel Switching • #1 Manufacturer of programmable switches • Present in virtually every carrier network • Founded in 1988, public in 1997, acquired by Lucent for US$1.9B, spun out of Lucent in 2003 • Brooktrout Technology • #1 Manufacturer of intelligent fax technology • Present in 90% of the Fortune 500 • Founded in 1984, public in 1992, acquired by Excel in 2005 • SnowShore Networks • #1 Manufacturer of IP media server technology • Founded in 2000, acquired by Brooktrout in 2004

  3. Cantata’s Product Portfolio • Theme: Provide an integrated portfolio of communications enabling technology for carrier and enterprise • Strategy: Provide products that address circuit-switched, packet, communications signaling, and the transitions between these technologies • Media servers, gateways, converged service platforms, boards, HMP Carrier IP TDM Enterprise

  4. VoIP Perceived Unreliable Despite Widespread Adoption • Is IP or TDM perceived as a better network architecture for failover? • TDM is perceived as more reliable by 70% of respondents • In 2008 91% of all station shipments will be capable of VoIP. • Source: Gartner

  5. PBX Fax server Email ERP Doc Mgmt Rec Mgmt Workflow CRM A/R A/P Contracts Hiring Purchasing Payroll Sales Archive Fax - High Degree of Integration and Dependence Degree of Integration Business Process Dependence Business Continuity Planning – Technology Decision Criteria

  6. Fax-Documents are Essential to Key Business Processes

  7. Benefits of IP Fax for Disaster Preparedness • IP Communication architecture enables… • Location independence • Fax server can be located anywhere • Load balanced redundant server(s) at secondary location • Leverage gateways to provide local PSTN access at remote offices • Locate servers in least risky / best supported location

  8. Internet / VPN Internet / VPN PSTN PSTN IP Fax System Example Local 3rd Party Fax Machine – Tokyo / Japan Local 3rd Party Fax Machine – New York / US San Diego Office New York Headquarters T.30 Cantata IMG IP Media Gateway TR1034 or SR140-based IP Fax Server Cantata IMG IP Media Gateway T.38 T.38 Brussels Office T.30 Hybrid PBX / IP-PBX Cantata IMG Media Gateway Local 3rd Party Fax Machine - Brussels

  9. Benefits of IP Fax for Disaster Preparedness • Centralized & consolidate fax services • Fewer locations to protect & support • Rapid response – easier access to replacement • Facilitates working from home

  10. Summary • Trend toward IP communications is accelerating • IP communications distributed architectures, including IP fax, inherently enables a higher degree of business continuity / system availability • Fax servers are a good candidate for business continuity planning – highly integrated and touches many parts of a business • Leverage distributed system architecture enabled by IP communication to build fault tolerance into the system • Implement an IP Fax Server to improve business process, internal document controls compliance and disaster preparedness

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