Motivating People to Change

1. Motivating People to Change John Robinson

2. Motivating People to Change • Credentials to speak - from William Booth to Hartlepool via 3 generations of trying to change people’s behaviour • The Hartlepool Context • Why we need to look at the things we do • What are the cases we remember most? • Roseanne • Seb Green

3. Motivating People to Change • Vulnerability tool kit • Risky Behaviour tool kit • Think Family Toolkit • My Family Tool Kit

4. Motivating People to Change • What do families say? • “I don’t understand what they (workers) want” • “Too many people are involved” • “People say different things” • “Small things (targets) make it easier to change” • “Why cant we have one person throughout?” • “Workers don’t have time for me” • “My family is not 9-5”

5. Motivating People to Change • Values • Customer Service – A whole systems approach • Respect goes two ways • Difference in language and understanding • Coach and Prod • Enjoy and believe

6. Motivating People to Change • Families as partners • Assessment from a family perspective • Clear shared analysis • Agreed Goals • Robust planning • Solution focussed • Shared monitoring

7. Motivating People to Change • Managing Risk • Providing support • Rewarding signs of progress • Changing a state of mind • Being clear about sanctions and boundaries • Understanding the nature of power • Meetings

8. Motivating People to Change • Diamond 9 Priorities in motivating people to change.

9. Motivating People to Change • Use the Team around the child model • Identify those cases that need an intervention that you are skilled to do • Commit to doing it • Enjoy it!!! • Make a difference, motivate people to change.