Moving Through, Not To, Recovery Centers in New York State

1. Moving Through, Not To, Recovery Centers in New York State NYAPRS CONFERENCE Thursday, September 15, 2011 Jack Guastaferro, CEO/CFORestoration Society, Inc.66 Englewood AvenueBuffalo, New York 14214-1235716-832-2141, ext. 29JR6126@aol.comwww.restoration-societyinc.org

2. Challenges • “Moving the Cheese” • Thinking out of the box • New attitudes • Concerns & doubts • Helping customers to transition from dependency to independency • Helping staff to adapt to their evolving role • “What do you want us to do” Syndrome • “Hitting the Streets” • Learning curve – figuring out how to do this and then doing it • Inspiring/Challenging Customers to envision themselves & life-styles beyond the MH system • Inspiring/challenging staff to think differently

3. Challenges • From facility-based to community-based activities strategy • Language changes • Educating Stakeholders • The value and challenge of facility based “special events” • Intent • Role of events/discovering passions • Staff role during and after events • Community connections • Overcoming apprehensions • Just doing it • Addressing beliefs/biases about community groups and persons, & their beliefs/biases about us

4. Thank You!