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Chapter 4

Chapter 4. Nonverbal Communication (page 78). Nonverbal Communication. Physical Nonverbals Vocal Nonverbals. Physical Nonverbals. Body Language Space/Proximity Hand Gestures Facial Expressions Posture Eye Contact Movement Symbols. Vocal Nonverbals. Volume Articulation

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Chapter 4

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  1. Chapter 4 Nonverbal Communication (page 78)

  2. Nonverbal Communication • Physical Nonverbals • Vocal Nonverbals

  3. Physical Nonverbals Body Language Space/Proximity Hand Gestures Facial Expressions Posture Eye Contact Movement Symbols

  4. Vocal Nonverbals Volume Articulation Rate/Pacing Pronunciation Tone/Pitch Vocal Inflection Silence/Pausing

  5. Physical Nonverbals - Body Language - = used world-wide, but is not a universal language; culturally-based = Lying - tend to touch own face - tend to use fewer gestures - shift position or weight often - lack eye contact or look up & right

  6. Symbols  Sign Language & Gestures  Territory  Greetings  Physical Touch

  7. Space/Proximity 4 Zones of Space • Intimate Zone (0-11/2 ft.) • Personal Zone (11/2-4 ft.) • Social Zone (4-12 ft.) • Public Zone (more than 12 ft.)

  8. 4 Zones of Space Social Public Personal Intimate

  9. Multicultural Messages- • Eye Contact & Facial Expressions • Status • Respect • Symbols & Gestures • Flag • Peace Sign • Cross • Greetings (hand shaking, bowing, kissing cheeks, etc…) • Proximity • Personal Bubble • Touching • Situational (sports, mosh pit, hugs, etc…)

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