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Presentation by: Bruce Manion FCMA Vancouver Chapter June 20th, 2012

Presentation by: Bruce Manion FCMA Vancouver Chapter June 20th, 2012. The Brave New World of Shared Systems and Shared Services. OUTLINE. Some Definitions A Wide Range of Approaches Why Are We Doing This? Where We’ve Been and Where We Are Now Where Others Have Gone Before

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Presentation by: Bruce Manion FCMA Vancouver Chapter June 20th, 2012

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  1. Presentation by:Bruce Manion FCMAVancouver ChapterJune 20th, 2012 The Brave New World of Shared Systems and Shared Services

  2. OUTLINE • Some Definitions • A Wide Range of Approaches • Why Are We Doing This? • Where We’ve Been and Where We Are Now • Where Others Have Gone Before • Key Considerations • Future Perspectives – What’s on the Horizon? • Wrap-Up

  3. DISCLAIMER

  4. SOME DEFINITIONS SHARED SERVICES / SYSTEMS ARE: • Any activity or set of activities, or their supporting systems, that are performed or maintained on behalf of numerous and distinct corporate entities • Not restricted to corporate (internal) services – can also be program or external service delivery activities • Cover a very wide range of activities, operations and systems (Fin, IT, HR, Admin, Info Mgt, Materiel/Asset Mgt, Procurement, Security, Planning, Reporting, Program Delivery, G&C’s, etc.) THEY ARE NOT THE CENTRALIZED SERVICES AND SYSTEMS WITHIN A SINGLE ORGANIZATION

  5. A WIDE RANGE OF APPROACHES • ‘BIG BANG’ • BY DECREE • QUIET EVOLUTION (ORGANIC) • RIGHT TIME TO CHANGE • SYSTEMS FIRST • BPR FIRST • OUTSOURCING - Solicited / Unsolicited

  6. WHY ARE WE DOING THIS? Evolution of Federal Resources ($ billions) Source: Federal Budgets – Fiscal Framework

  7. WHY ARE WE DOING THIS? • Cost Avoidance • Reduced Complexity and Risk • Ease of Operation / Maintenance • Enterprise-Wide View • Data Integrity • Facilitate Training and Development • Political / Commercial Pressures

  8. WHERE WE’VE BEEN AND WHERE WE ARE NOW • Not New in the Federal Govt • A rich history in centralized services • Common Endorsed System Clusters and Central Service Organizations (Early-to-mid 90’s) • Corporate and Administrative Shared Services (2004) • Central Policy Changes (2004-05) • Admin Services Review (Budget 2010) • Shared Services Canada (Aug 2011)

  9. WHERE OTHERS HAVE GONE BEFORE • Govt of Nova Scotia SAP shared system (1997) • State of Western Australia (2003-11) • Govt of Ontario – Ontario Shared Services (2004) and E-Ontario (2005) • State of Massachusetts (2009) • Service Canada, Service Ontario, etc.

  10. KEY CONSIDERATIONS • No 2 designs or approaches the same • Not just about technology • What about accountability? • Service, service, service • The tyranny of numbers • People issues are huge

  11. Future Perspectives What’s on the Horizon? • Common Financial Management Business Processes (FM-BP) • Common Enterprise Data Initiative (CEDI) • Common Financial Management System Configuration Initiative (FM-SC) • Continued Evolution of Shared Service/ Systems Organizations • Cross-jurisdictional sharing? • Impact of new technologies – Life in the Cloud

  12. Future Perspectives What’s on the Horizon? Common Fin Mgt Business Processes (FM-BP) • Goal: To develop an integrated framework of • ‘should be’ common processes that • standardize and modernize the delivery of • financial management. • Deliverables: 20 TBS Guidelines for GC depts.

  13. Future Perspectives What’s on the Horizon? Common Enterprise Data Initiative (CEDI) Goal: To establish a common financial language, provide governance and standards for financial information and data, and facilitate the delivery of policy instruments and repositories necessary to enable greater interoperability among stakeholders. Deliverables: 6 TBS Standards & several TBS Guidelines

  14. Future Perspectives What’s on the Horizon? CEDI

  15. Future Perspectives What’s on the Horizon? Common Fin Mgt System Configuration (FM-SC) Goal: To identify a set of common financial management system configuration requirements for the Canadian federal government within the context of its legislative and policy framework, intended to apply all depts and agencies • Deliverables: • TBS Guidelines providing Standardized DFMS configuration requirements which are: • System-independent, modular, interoperable • Common to all departments and agencies

  16. Future Perspectives What’s on the Horizon?

  17. Future Perspectives What’s on the Horizon? System/Service Transformation • 5 DFMS • 30 – 40 configurations • Over 100 departmental charts of accounts • Differing services and standards NOW • 1 DFMS used at a variety of service points • 1 standard configuration • 1 departmental chart of accounts • Common services and standards 3-4 YEARS OUT

  18. WRAP-UP • A very complex issue • No two organizational environments are truly alike • Continued fiscal pressure - continued pressure to share • No one right way to do this Mother was right … sharing your toys is the right thing to do!

  19. QUESTIONS?

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