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Outcomes and how to measure them

Learn how to identify and measure outcomes to assess the impact of your services or interventions. Discover different types of outcomes for individuals and organizations, and overcome challenges in collecting and measuring outcome data.

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Outcomes and how to measure them

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  1. Outcomes and how to measure them Mary Ryan Pam Cox

  2. Outputs and outcomes • Outputsare things we produce (reports, guides, training) • Outcomes are the changes that happen as a result of what we do, sometimes referred to as the impact of our service or intervention • Different sorts of outcomes for individuals (parents and children) and for organisations – children’s services and partner agencies

  3. Identifying outcomes • Be realistic • Be clear about link between your activities and outcomes you hope to achieve • Be clear about your assumptions and/or the evidence to support your approach • Make use of models to help with this such as the logic model or theory of change

  4. Measuring outcomes • Using the information you collect from the parent at the start and at the end of your contact with them • Using standardised measures • Using professional judgment • Using models which capture changes as experienced by parents or those outcomes which are harder to measure eg Outcome star

  5. Some challenges • Collecting all the information you need – particularly if parents drop out of contact, or you do not collect assessment information at the beginning of contact • Some standardised tools are complex and costly • Some changes can be hard to measure

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