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Digestive Disease Service Line Service Line Review Session #1 Dean’s Meeting – January 11, 2010

Vacant – SL Medical Director. Digestive Disease Service Line Service Line Review Session #1 Dean’s Meeting – January 11, 2010. Mark Payne, MD Division Chief, Gastroenterology. David Adams, MD Division Chief, GI Surgery. picture. Vicki Marsi – Service Line Administrator.

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Digestive Disease Service Line Service Line Review Session #1 Dean’s Meeting – January 11, 2010

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  1. Vacant – SL Medical Director Digestive Disease Service LineService Line Review Session #1Dean’s Meeting – January 11, 2010 Mark Payne, MD Division Chief, Gastroenterology David Adams, MD Division Chief, GI Surgery picture Vicki Marsi – Service Line Administrator

  2. COM Departments involved in SL • Significant • Medicine • Surgery • Anesthesia • Others • Radiology • Psychiatry • Path and Lab Medicine • Pharmacy

  3. SL Big Bets (3-5 year strategic goals) • Obesity Center of Excellence • Pancreatic Center of Excellence • Center for Endoscopic Innovation and Minimally Invasive Surgery • Quality

  4. 2010-2011 Progress towards Big Bets • Obesity • Well established Bariatric Surgery Center of Excellence • Collaboration with Weight Management and Behavioral Health • Administrative core support • Pancreas • Islet Cell Transplantation program • Innovators in NIH pancreas research (SOD study) • Center for Innovation/MIS • Established pioneers in GI – techniques/devices/IP • Animal Lab facility • Quality • 100% compliance on CMS measures • Bariatric Surgery COE, Endoscopy Excellence Recognition

  5. What is going well in SL? • U.S. News and World Report recognition 14 consecutive years – top at MUSC • Islet Cell Transplant program 2nd largest in the nation • High Patient Satisfaction • Improved quality outcomes – CMS indicators, centers of excellence • Coordinating infrastructure to support research • Good collaboration with Hollings GI cancer program for research and patient care • Established Bariatric program poised to address obesity epidemic • Collegial environment between GI Medicine and GI Surgery resulting in positive patient outcomes • Pioneering innovators in GI – in patient treatment and new research

  6. Opportunities for improvement in SL • Need Medical Director Leadership • Development of program funding for initiatives • Increased need to support mid-level providers to augment care • Margin sharing for reinvestment in service line

  7. Input on SL as a structure • Alignment of authority and responsibility for service line leaders • Need for role clarity of leaders to avoid confusion

  8. Tab 2SL Dashboard • November 2010 dashboard from Enterprise Analytics

  9. Click on image to open PDF

  10. Tab 3Goal Performance • Executive Summary – Annual LEM performance • Executive Summary – 2011 Pillar performance YTD • 2011 LEM Monthly Report Card

  11. SLL Goal (LEM) PerformanceExecutive Summary - Annual Green – 4; Yellow – 3; Red - <2.5 Scale 1-5; 4 is goal attainment

  12. SLL Goal (LEM) PerformanceExecutive Summary – YTD Green – 4; Yellow – 3; Red - <2.5 Scale 1-5; 4 is goal attainment

  13. Click on image to open PDF

  14. Tab 4SL 5/10 Performance YTD • 5/10 Performance YTD • 5/10 Plan Executive Summary

  15. SL 5/10 Performance YTD

  16. Service Line/Strategic Partner 10% Plan IMPROVE Summary SL 5/10 Performance YTD

  17. SL 5/10 Performance YTD

  18. SL 5/10 Performance YTD

  19. SL 5/10 Performance YTD

  20. SL 5/10 Performance YTD

  21. SL 5/10 Performance YTD

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