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Ann Gamble (70 years old) ‘Carer Extraordinaire’. Mother with Alzheimers (94 years old). Ann Gamble (70 years old) ‘Carer Extraordinaire’. Mother in a 64 bed, company owned nursing home for 1 year Approx cost per resident = £600 per week
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Ann Gamble (70 years old) ‘Carer Extraordinaire’ Mother with Alzheimers (94 years old)
Ann Gamble (70 years old) ‘Carer Extraordinaire’ Mother in a 64 bed, company owned nursing home for 1 year Approx cost per resident = £600 per week % Beds Re-habilitation (Health Trust): % Residents: % Elderly mentally infirmed: % Respite: Accommodation = 10/10 All en-suite facilities Level of Care = 2/10 Basic human rights violated
Ann Gamble (70 years old) ‘Carer Extraordinaire’ Spoke to Acting Centre Manager Wrote to Acting Centre Manager Completed Questionnaire – from company owners Enclosing Report – explaining low scores Covering Letter – headed ‘Neglect, Poor Hygiene, Unhealthy Diet’ Copied to CX/Mg Dir of company (England and Ireland); CX RQIA; Senior Management Health Trust Explained Interest in older peoples’ issues + campaigning group
Ann Gamble (70 years old) ‘Carer Extraordinaire’ Immediate response Health Trust Letters Nursing Home Sen Mgmt & Mgr RQIA Meetings Ann Gamble (70 year old ‘Carer Extraordinaire’), Trust and Nursing Home management
Ann Gamble (70 years old) ‘Carer Extraordinaire’ Research in advance of meetings • Papers for meeting (Nursing Home management) • All RQIA reports from 2009-2012 (Regulation & Quality Improvement Authority) • Lengthy conversation – RQIA Inspector • ‘In Defence of Dignity’ within Nursing Homes (Human Rights Com) • 2 x Department of Health Nutrition Guidelines
Ann Gamble (70 years old) ‘Carer Extraordinaire’ No change in care at all – 2 months Q. Was there similar ‘abuse’ of other people residing in this nursing home? A. Yes
Ann Gamble (70 years old) ‘Carer Extraordinaire’ Now I feel like: Ann Gamble – Secret Agent 00’70! Had a meeting with ‘M’ (in Health Trust) Nursing home is now temporarily closed to new residents / patients
Ann Gamble (70 years old) ‘Carer Extraordinaire’ Q. Why did I become ‘Carer Extraordinaire’ plus ‘Secret Agent 00’70’? A. • I love my mum • I am a voluntary member of a campaigning group – Age Sector Platform – which represents 200,000 older people in Northern Ireland and has a Pensioners Parliament each year. • I also care about all residents in nursing homes, in particular, because they are afraid to speak out (as are their relatives) and I support their rights to fair and equal treatment. • I hate injustice – I am a voluntary member of other committees, in Health (3), Transport, PSNI, Patient & Client Council