Public Outreach

1. Public Outreach October 2008 By Adelina Murtezaj – Public Relation Officer For Inaugural Partnership Activity between ICC and ERO

2. According to the Law on Energy Regulator sessions of the Board are normally open to the public and ERO can decide that a session or a debate on a particular item on the agenda can be closed In the Statute of ERO, Article 29.11 it is specified that The Board ensures the publication of work through open sessions of the Board, cooperation with public media, publishing the annual reports and organizing press conferences. ERO has assured the confidentiality of information with the Rule on Confidentiality of Information, and transparency with the Statute of ERO To be develop Rule on Transparency and Rule on Public Participation Public Outreach

3. Public Hearings Public Sessions Workshops Types of Public meetings

4. Paid advertisements in daily newspapers Provision of press releases to media Distribution to community agencies and organizations Posting on web sites Notification by e-mail, phone, fax or mail to identified lists When it is a discussion on a draft rule, the draft is sent by email to stakeholders usually 2 weeks ahead. Typical Notification Methods

5. Registry of individuals and organizations who take positive action to request notifications Method, content and extent of notification varies according to situation and expressed desires of those on the registry Participants’ Registry

6. Overall Goals of ERO on Public Meetings Openness Fairness Consistency Efficiency Progress toward decision For Public Access to information and opportunity to question and comment Conduct of a Public Meeting

7. For information only, no decision is being made Topics Discussion on draft rules Tariff review or other topic determined by Board Strategic objectives Gather information Inform the public Audience differs depending on nature and content of meeting Follow-up Any materials to those who have requested it Incorporation of the received comments Publicity or comment regarding hearing Record of proceedings, including circulation to those in consultation process Public Hearings

8. Establish Agenda and circulate to Board members 5 days in advance Notification Published on the web page 4 days in advance emailed to all interested parts Professional staff presentation of issue and recommendation if appropriate Questions and comments from Board Comments from public on the agenda item Question and comments from Board Board debate Board decision Period for public comment on any issue at end of agenda Record of Meeting Minutes Publicity and publication Written decision published on the web page Decision Meeting Process

9. Administrative and Public Relations Notification Response to Questions Printing and circulation of documents Maintain archives Professional Staff Prepare presentation as assigned for Board, including recommendations Compile summary and background documents, including alternatives considered Submit to Board in prior to meeting if possible Board Provide instructions on staff responsibilities related to meetings Review documents and materials before meeting Participate fully in discussions and deliberations Take decision Roles of Staff and Board

10. The concept of Energy Regulation is new in Kosovo. June 2004 ERO was established The first independent daily newspaper was published on 1997 Independent Radio & TV started their operation after the war, 1999. Regulation and Media in Kosovo

11. By the end of 2003, there were more than 110 electronic media outlets. There are 89 radio stations 23 TV stations 9 newspapers 3 News Agencies Although the market is small around (2 million in a territory of approximately 11,000 km² ). Media in Kosovo

12. Thank you for your attention Open to questions