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This training focuses on developing cultural competence and sensitivity to support diversity in organizations. Participants will explore their own cultural awareness and learn strategies to create inclusive environments. Topics covered include forms of diversity, cultural competence, cultural sensitivity, and community building.
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Training Culturally Diverse Groups Key Area: 3 (Administration) USDA Professional Standards Codes: 3400 (Human Resources and Staff Training)
Activity: Icebreaker List • Name • Where you are from (city, state, place of employment) • What you think about yourself… • What others commonly think about you… • What might be misunderstood about you… • What you need from the group today…
Pre-Assessment • Method of determining whether learning objectives were met • No name needed • Use 4-digit identifier (easy to recall)
Key Terms • Community building • Cultural awareness • Cultural competence • Cultural sensitivity • Diversity
Activity: Double Think-Pair-Share Why is it important for us to learn about our participants?
Get to Know Your Audience When we take time to get to know our audience… • We let them know that we genuinely care about them and their learning. • It communicates our belief that they have something valuable to offer in the classroom and on the job, which in turn allows them to believe it too.
Supporting ALL Learners’ Needs • Develop a heightened awareness of diversity • Become culturally competent • Build skills to create an inclusive environment
Forms of Diversity • Race/ethnicity • Socioeconomic status • Gender • Religion • Sexual orientation • Family status • Age • Language • Physical ability • Literacy level • Technological aptitude • Geographic location • Education level • Appearance • Spiritual/religious beliefs • Nationality
Defining Diversity Diversity is recognizing individual differences, as well as accepting that individuals are all unique and respecting them as such.
Activity: R-E-S-P-E-C-T • What does the term respect mean to you? • What does it mean for you to show respect? • What does it mean for you to be shown respect? • How does respect relate to diversity?
What is Culture? Culture is a shared set of practices and traditions. • Beliefs • Values • Customs • Language • Dress • Food • Music
Iceberg Model Gestures Food & Dining Music & Art Personal Space Dress Gift Giving Business Practices Holidays Language Sex Roles Learning Styles Time Orientation Values, Beliefs & Norms Communication Styles Decision-Making Methods Assumptions & Attitudes Interpersonal Relationships Perception of Societal Laws
Activity: Sticky Note Storm How can you research/find facts about a culture?
Cultural Competence • Cultural competence is the ability to interact effectively with people from other cultures. • It also means not expecting your own behaviors, beliefs, and actions to be the norm for others.
What is Cultural Awareness? • Being aware of your own culture and other cultures • similarities and differences • Do not assign value (i.e., good versus bad) to differences • suspend judgement • Important to dismiss preconceived thoughts
Reflection What made you the person you are today?
What is Cultural Sensitivity • Accepting and respecting other cultures • Applying what we know • Goal is to improve our interactions with people/learners who are different from ourselves
Treat others how THEY would like to be treated.
Professional Development Process Cultural Competence Cultural Sensitivity Cultural Awareness Cultural Knowledge Competence Consider whether you still expect others to behave as you would? Do you explore adjustments you can make, in the way you think and the way you behave, to function effectively in the context of cultural differences? Most importantly, continue to seek new ways to improve your interactions with others. Knowledge Consider ways to learn as much as possible about the cultures that you will be training. What are the core beliefs, values, customs, and traditions? It is also important to learn as much as possible about common biases, stereotypes, and perceived behaviors of the group. Awareness Consider your own culture. Ask, “Who Am I?” What are your core beliefs, values, customs, and traditions? What can you do to ensure your personal biases and/or perceptions do not impact your interactions with individuals of a different culture? Sensitivity Consider whether you are projecting your beliefs onto others. Are you open to accepting/respecting differences and avoiding judgement? Are you treating others as THEY would like to be treated versus how YOU would like to be treated? Are you applying what you learned about other cultures?
Activity: Community Building Gallery Walk • What helps create unity among a community of participants? • What can cause a disconnect among a community of participants? • Why is diversity sometimes challenging for trainers? • Why are differences sometimes perceived as a threat? • Why should differences/diversity be welcomed in trainings?
Guideposts for Fostering Community • Which guideposts can be easily observed? • Which guideposts may be challenging to observe? • What are the benefits of having such guideposts when interacting with others? • Are there any other guideposts you would add?
Activity: Growing and Branching Out • How would you like to grow? • How will you branch out?
Post-Assessment • No name needed • Use 4-digit identifier
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