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Buying digital a media planner’s perspective. Hello…. Activity TyPE. metric. role. Affinity Advocacy Sales value. Buy more More frequent B rand extensions. RETENTION. Recognition Positioning Acceptance. Awareness Noting. Brand consideration.
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Activity TyPE metric role Affinity Advocacy Sales value Buy more More frequent Brand extensions RETENTION Recognition Positioning Acceptance Awareness Noting Brand consideration Response Leads Sales Volume Hook into trial Make purchase RECRUITMENT
Activity TyPE DIRECT / CRM / BROCHURES / EVENTS / ACTIVATIONS / EMAIL / SOCIAL / APPS RETENTION TV / OUTDOOR / NATIONAL RADIO / NATIONAL PRESS / DIGITAL DISPLAY Brand consideration REGIONAL RADIO / REGIONAL PRESS / SAMPLING / POS / DIGITAL PERFORMANCE / SMS / SEARCH RECRUITMENT
ISSUE ONE TV / OUTDOOR / NATIONAL RADIO / NATIONAL PRINT / DIGITAL DISPLAY Brand consideration • Channel objectives: Reach and Efficiency • Maximum reach still 20% less than print • Relatively expensive ito CPT (TV, Radio, OOH) • Selective data revelation (norms) • Lack of adspend context (norms)
ISSUE TWO REGIONAL RADIO / REGIONAL PRESS / SAMPLING / POS / DIGITAL PERFORMANCE / SMS / SEARCH RECRUITMENT • Channel objectives: Effectiveness • Time consuming • Myriad of metrics, requires experience • Siloed
ISSUE THREE DIRECT / CRM / BROCHURES / EVENTS / ACTIVATIONS / EMAIL / SOCIAL / APPS RETENTION • Channel objectives: Engagement • Requires back end support • Dependent on brand’s ability to respond • Often misunderstood
POPULATION Most economically viable still traditional Next 10 year behavioural shift to digital Data costs continue to decline Digital to become a reach medium Competitive CPT Programmatic buying to evolve opportunity
MEASUREMENT Unravelling of SAARF Legacy thrown out of kilter Marketers’ attention on metrics Importance of ROI Tipping point for industry Context essential opportunity
COLLABORATION opportunity DMMA / Nielsen with Agencies: Adspend Digital with Digital: Ratecards DMMA / Effective Measure w Agencies: Data DMMA / Digital w Agencies: Benchmarks
In summary Work together to build legacy in digital Take lead from those who have gone before Understand context ……..and more of these please