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Part 2 of The Great New Debate!. Ted Mitchell. Two Types of Budget Problems. 1 ) SBU Strategic Tasks of a ) Choosing the Budget for the Period b ) Making Incremental Changes 2 ) Allocating Budget between Projects at the Business Level and the Corporate level.
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Part 2 of The Great New Debate! Ted Mitchell
Two Types of Budget Problems • 1) SBU Strategic Tasks of • a) Choosing the Budget for the Period • b) Making Incremental Changes • 2) Allocating Budget between Projects at the Business Level and the Corporate level
Budget AllocationProblems Strategic and Tactical levels • Using ‘Return on Investment’ as the metric for giving more to one and less to anotherSBU A versus SBU BBrand A versus Brand BPush Plan A versus Pull Plan BDirect mail plan A versus Direct mail plan B • The Winner is the one with • 1) the Highest Profit (NPV)? • 2) the Highest Return on Investment?
Which is Best of Four Projects Profit (NPV) Direct Mail C Direct Mail A High Direct Mail B Direct Mail D Low ROI Low High
Which is Best A or B Profit (NPV) Direct Mail A High Direct Mail B Low ROI Low High
Which is Best C or B Profit (NPV) Direct Mail C High Direct Mail B Low ROI Low High
Which is Best A or D Profit (NPV) Direct Mail A High Direct Mail D Low ROI Low High
Which is Best of A or C Profit (NPV) Direct Mail C Direct Mail A High Low ROI Low High
Which is Best C or D Profit (NPV) Direct Mail C High Direct Mail D Low ROI Low High
Strategic and Tactical Problems of Budget Allocation • Using ‘Return on Investment’ • First constraint is The budget limit or cut-off“We have a maximum budget of $490,000” • Second Constraintis The investment opportunities are lumpy and finite, exclusive“We have to choose between Plan C and D”
There Are in Fact Three Choices • 1) Direct Mail #1 • 2) Direct mail #2 • 3) Direct Investment into Bank • ALL three have to have an ROI greater than minimum target ROI =20% • Budget = Forecasted G/(1+ Target ROI) or • Budget = Mp(Forecasted Sales)/(1+Target ROI)
Which is Best Mail 1 or Mail 2 Profit (NPV) Direct Mail 2 High Bank Direct Mail 1 Low ROI Low High
Lenskold’s Solution • A 12% return on the incremental investment of $200,000 is below the cut-off of 20% • Therefore CHOOSE Direct Mail #1 with the lower profit! • Why? • Use the $200,000 in the bank and make an ROI of 20% which is $40,0000 • Add it to the less profitable Direct mail and your profit goes to $125,000 for Direct #1
Which is Best Mail 1 or Mail 2 Profit (NPV) Portfolio: Direct Mail #1 Plus Bank Direct Mail 2 High Direct Mail 1 Bank Low ROI Low High
Switch from #2 to #1 • BUT!!!!! • Doesn’t the DECREASEin Sales, Revenues, Market Share, Gross Profits count for anything
Welcome to the Debate! • The Most Important Debate in The History of Marketing!
There is another level of Analysis dealing with the difference between making a profit on investments or expenses and making a profit on transactions with customers • ROI = (Profit Returned per Customer Transaction) x (Customer Transaction Created per Marketing Investment)
The Implied Assumption of a Fixed Total Promotion budget of $490,000 for making investments is crucial to the Lenskold Solution! • The portfolio of the Direct Mail #1 with a plus the standard investment of a 20% ROI provides a higher profit and higher ROI than Direct Mail #2
Bank Direct Mail #2 Investment $ $490 Investment $ $490 Business-Investment Machine Business-Investment Machine Profit $98 Profit $110 Efficiency = ROI = $98 / $490 = 20% Efficiency = ROI = $110 / $490 = 22.45%
Bank Direct Mail #2 Investment $ $490 Investment $ $490 Transactions Created From Investment Business-Investment Machine Efficiency = QOI = 8k/$490k = 16.33 Profit $98 Profit Created from Transactions Efficiency = ROS = Profit/Quantity Sold $110k/8k=$13.75 Efficiency = ROI = $98 / $490 = 20% Profit $110 Efficiency = ROI = $110 / $490 = 22.45%
The Winner is Direct Mail #2 Bank Direct Mail #2 Investment $ $490 Investment $ $490 Transactions Created From Investment Business-Investment Machine Efficiency = QOI = 8k/$490k = 16.33 Profit $98 Profit Created from Transactions Efficiency = ROS = Profit/Quantity Sold $110k/8k =$13.75 Efficiency = ROI = $98 / $490 = 20% Profit $110 Efficiency = ROI = $110 / $490 = 22.45%
Why is Direct Mail #2 the winner Over the Bank Machine? • It Makes More Profit! • AND • It Has a Higher Efficiency, ROI
Direct Mail #2 Direct Mail #1 Investment $ $490 Investment $ $290 Transactions Created From Investment Transactions Created From Investment Efficiency = QOI = 8k/$490k = 16.33 Efficiency = QOI = 5k/$290k = 17.24 Profit Created from Transactions Profit Created from Transactions Efficiency = ROS = Profit/Quantity Sold $110k/8k =$13.75 Efficiency = ROS = Profit/Quantity Sold $85k/5k =$17 Profit $110 Profit $85 Efficiency = ROI = $110 / $490 = 22.45% Efficiency = ROI = $85 / $290 = 29.3%
The Winner is Direct Mail #2 Direct Mail #1 Direct Mail #2 Investment $ $490 Investment $ $290 Transactions Created From Investment Transactions Created From Investment Efficiency = QOI = 5,000/$290 = 17.24 Efficiency = QOI = 8k/$490k = 16.33 Profit Created from Transactions Profit Created from Transactions Efficiency = ROS = Profit/Quantity Sold $110k/8k =$13.75 Efficiency = ROS = Profit/Quantity Sold $85k/5k =$17 Profit $85 Profit $110 Efficiency = ROI = $110 / $490 = 22.45% Efficiency = ROI = $85 / $290 = 29.3%
Why Should Direct Mail #2 be the Winner? • Direct Mail #2 has higher profit!
Why Should Direct Mail #1 be the Winner? • Direct Mail #2 has higher profit! • Lenskold wants Direct Mail #1 to be the Winner! It has a Higher ROI !!! • Plus we can use the surplus $200,000 as investment into the bank and make ROI of 20% and a profit of $40,000 • Total profit of $125,000 and a ROI of 24.5%
Direct Mail #1 + Bank Direct Mail #2 Investment $ $490 Investment $ $490 $200 Transactions Created From Investment Transactions Created From Investment Efficiency = QOI = 5,000/$490 = 10.20 Efficiency = QOI = 8,000/$490 = 16.33 Profit Created from Transactions Profit Created from Transactions Efficiency = ROS = Profit/Quantity Sold $110/8k =$13.75 Efficiency = ROS = Profit/Quantity Sold $125/5k =$25 $40 Profit $110 Profit $125 Efficiency = ROI = $110 / $490 = 22.5% Efficiency = ROI = $125 / $490 = 24.5%
Trade-Off • Switch from Mail #2 to (Mail #1 + Bank) • Gains in Profit per Sale • But • Loses in Sales and Share per marketing Investment • ∆ROI = I∆(Z/Q) + I∆(Q/I)
The Difference Between a Financial Investment and a Business Investment • In Business the real Assets are profitable customers that come back and products that don’t • The business goal is to Find and Retain Profitable Customers compared to Finding and Buying profitable pieces of paper
Questions? • Do You want be a Finance Manager or a marketing Manager?