Show Me the Measures: Performance Measures for Environmental Services City of San Diego, CA

1. Show Me the Measures: Performance Measures for Environmental Services City of San Diego, CA Elmer Heap, Director Environmental Services Department

2. SAN DIEGO, CALIFORNIA • Seventh largest city in the USA • Population: 1,223,400 • Area: 342 square miles • 52 miles long from north to south

4. MEASURING SUCCESS… • Solid waste landfill operations • Solid waste collection

5. Environmental Services Department Refuse Disposal Division

6. Miramar Landfill Operations Fee Collection Ecological Services Maintain Closed Landfills Regulatory Compliance Refuse Disposal Division “MIRAMAR: A full-scale waste management and environmental effort.” --Waste Age Magazine, 1992

7. Miramar Landfill Facts 1999 1953 • Operated by City of San Diego • City’s only operating landfill • Land owned by U.S. Department • of Navy • “Rent” = free disposal of military waste • Site of nationally known bird • control program • Innovative native plant revegetation program • 1,423-acre site in operation since • 1959 • Projected closure: 2012 • Rock aggregate mining provided additional capacity • Landfill gas extraction partnerships

8. ISO 14001 Certified! July 2002: The Refuse Disposal Division becomes registered to the ISO 14001 international Environmental Management System standard. Miramar Landfill: The first municipally managed landfill in the country to successfully complete this rigorous certification process. 2003 “Solutions Winner”- Awarded by Public Technology Institute

9. Environmental Management Program (EMP) July 2001-July 2003

10. COST vs. BENEFIT ANALYSIS One time implementation costs: $220,000, including, consultant, materials, training, travel, and ISO program specific labor costs over a two year period. On-going (annual) cost savings: $2,162,000: -$2,000,000 Heavy equipment rate savings by shutting off equipment during breaks and morning maintenance period. - $80,000 diesel cost savings by shutting down heavy equipment during breaks and lunch periods. $47,000 Plant protector/container reuse. $29,000 water cost differential for using reclaimed water in place of potable water. $ 6,000 water meter charge savings (Meter downsized from 6” to 4”)

11. MEASURING SUCCESS… • Solid waste landfill operations • Solid waste collection

12. Environmental Services Department Collection Services Division

13. Refuse Collection Curbside Recycling Collection Curbside Greenery Collection Special Collection Positions Trucks FY 2004 Budget 252.88 183 $ 49.7 M Collection Services Division

14. Refuse Collection 2004 City Survey Results 97% Customer Satisfaction Rating! • Over 315,000 weekly residential collections • Over 29,000,000 total refuse, recycling and greenery stops per year • More than 374,000 tons collected yearly

15. The City of San Diego’s Solid Waste Collection System • 8,100 miles of streets traveled • 315,000 single family and small business customers • 16 million stops per year • 380,000 tons of refuse collected

16. TRAVEL DISTANCE: Refuse Collection Routes With such a large geographical area to cover in the collection system, one of the priorities in reducing air emissions was to find a way to reduce miles traveled.

17. Geographical Information Systems (GIS) • Reduces mileage by 20% with the incorporation of RouteSmart software. • Partially activated, and has already saved: • 23,000 miles/year • 11,500 gallons of fuel • 129 tons of CO2

18. GEOGRAPHICAL INFORMATION SYSTEMS (GIS)

20. Project Impacts • Save taxpayer money: Up to $600,000 in General Fund in first year. • Reduce air pollution: Smaller fleet, reduced miles, “Zone” management.

21. “How can we afford not to do it! It is not just sustainability that is at issue. We are, in fact, talking about the survivability of our communities, our countries, and our world. At the City of San Diego, there is always something we are working on, something we are planning, and something we are dreaming about that will contribute to a sustainable future.