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SURVIVAL OF THE FITTEST? THE REBRANDING OF WEST VIRGINIA HIGHER EDUCATION. James M. Owston American Association University Administrators 2008 Assembly. Rebrandings 1996-2005 By percentage. College-to-University 1996-2005 By percentage. Populations of the study.
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SURVIVAL OF THE FITTEST? THE REBRANDING OF WEST VIRGINIA HIGHER EDUCATION James M. Owston American Association University Administrators 2008 Assembly
Populations of the study 11 West Virginia Institutions 51 Institutions in and surrounding Appalachia 103 Institutions nationwide (1996-2001) 6 Institutions using a similar brand name - Allegheny
Method • Mixed method approach • Quantitative • Qualitative • Historical • Naturalistic observation • Interviews • Postmodern theoretical perspective • Atypical dissertation model
Research Questions & ResultsQuestion 1: What factors precipitated the “college-to-university” change? • Reflect current status • Define future mission • Institutional prestige
Research Questions & ResultsQuestion 2: What was the administration’s justification for the university designation? • The offering of graduate degrees • The university model of structure • The international implications of “College”
Research Questions & ResultsQuestion 3: What was the institution’s strategy for the rebranding process? • Strategic planning • Instituting a university structure • The choice of name • Minor-simple 53% • Minor-complex 34% • Major 13% • Time commitment – average 22 months
Research Questions & ResultsQuestion 4: What procedures did administration use to implement the change? • Kaikati & Kaikati (2003) – 6 strategies • Institutional colors and mascots • Funding
Research Questions & ResultsQuestion 5: What influence did regulatory bodies have upon the change? • Accrediting bodies had little influence • Legislature – • Influenced public institutions • Compared to other states – limited in scope
Research Questions & ResultsQuestion 6: What were reactions of stakeholders to the change? • Numerous stakeholder groups • Alumni most vocal stakeholder group • Combined stakeholder efforts
Basis of the Success of Change 160 140 139 Points 120 100 Clarified Identity Enhanced Reputation 90 Points Enrollment & Recruiting 80 Points New Programs International Issues 72 Points All others 60 40 35 Points 32 Points 20 17 Points 0 Areas Research Questions & ResultsQuestion 7: How did senior administrators perceive the success of the change?
Research Questions & ResultsQuestion 7: How did senior administrators perceive the success of the change? • Koku (1997) found no significance in enrollment trends with strategic name changes • 103 “College-to-University” changed institutions – significance, but a negative correlation.
Research Questions & ResultsQuestion 8: Did the change produce any indicators of increased prestige? • Carnegie Classification • Increase in graduate programs • Undergraduate selectivity • Tuition – “Chivas Regal” effect
Research Questions & ResultsQuestion 9: What suggestions did administrators provide upon revisiting the change? • Have a good reason to change 147 points • Have a defendable name that relates to the institutional mission 141 points • Address stakeholder issues 81 points
Research Questions & ResultsQuestion 10: What methods can institutions use to retain ownership of a brand? • Longevity of brand use • Excellent academic reputation • Succinct mission • Identify fallacious arguments from contenders • Protect your brand at all costs
SURVIVAL OF THE FITTEST? THE REBRANDING OF WEST VIRGINIA HIGHER EDUCATION James M. Owston www.newriver.net