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National Database And Registration Authority (NADRA) Information Systems (Case Study Presentation)

National Database And Registration Authority (NADRA) Information Systems (Case Study Presentation) Presented By: Syed Asad Husnain Bukhari Deputy Manager (NADRA). Case Study Administration. Introduction Introduction of the Presenter Introduction of NADRA Company

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National Database And Registration Authority (NADRA) Information Systems (Case Study Presentation)

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  1. National Database And Registration Authority (NADRA) Information Systems (Case Study Presentation) Presented By: Syed Asad Husnain Bukhari Deputy Manager (NADRA)

  2. Case Study Administration • Introduction • Introduction of the Presenter • Introduction of NADRA • Company • Products • Structure • Culture • Information Systems Essentials • Information Technology Fundamentals • Hardware • Software • Network • Database • IS Personnel • Information flow & Processing • Management Reporting

  3. Case Study Administration… • Evaluation Session • Management Concerns and Problems • IT • People • Culture • Training • Discussion and Q&A Session • We “NADRA” will be highly interested to have your feedback through this discussion and evaluation session • So I’ll be looking forward for your participation

  4. Information Systems Standards/ Procedures Data Processing Information System Database Management Hardware Software Databases Networks Decision Support Users IS Personnel Alliances & E-Business Collected, Processed, Stored, Transmitted Knowledge Management

  5. Introducing the Presenter(Asad Husnain Bukhari) • Educational Qualification • Work Experience • Current Job • Deputy Manager (Regional Manager Operations) • Responsibilities • Experience at NADRA • Local Vs. Foreign • Future Plans • Ongoing Research • Continuous Thrust for Knowledge • This Presentation is a step forward as well

  6. Introduction (NADRA) National Database and Registration Authority

  7. Background & Establishment • Initial Stages • National Database Organization (NDO) was established under Ministry of Interior • National Database was possible due to information gathered through “National Data Forms” during the Population Census 1998 • The Emergence of NADRA • NADRA Ordinance 2000 • To cater for a cohesive and unified approach in both Registration and Social fields NADRA was created on 10 March 2000 by merging the National Database Organization (NDO) and Directorate General of Registration

  8. Vision A Catalyst for Change NADRA is the most modern organization which will provide base for the better governance of Pakistan and will also prove as a model organization for Public Sector of Pakistan.

  9. Mission • Proud to be Pakistani • Custodian of Pakistani Identity • Reliability (Restoring National & International Confidence) • National Information Infrastructure • Customer Care • Corruption Free • Convenience • Efficient

  10. Administrative Structure • Headquarter Islamabad (HQ) • Regional Headquarters (RHQ) Karchi, Quetta, Sukhar, Multan, Lahore, Sargodha, Peshawar and Islamabad • District Registration Offices (DRO) • NADRA Swift Registration Centre (NSRC) • Sub DRO (SDRO) • Satellite Swift Registration Centre (SSRC) • Mobile Van Registration Centre (MVRC)

  11. Structure…

  12. Technical Structure

  13. User and Feeder Agencies(Concept to Reality) • Sharing of National Data would be based on Mutual Interfacing • Federal & Provincial Ministries • Election Commission of Pakistan • Private Agencies involved in Developmental Work • Central Board of Revenue • Excise and Taxation Department • Land Revenue Department • Autonomous / Semi-Autonomous Bodies like WAPDA, PTCL, etc. • Civil Forces • Armed Forces • Federal And Provincial Police • Federal Investigation Agency

  14. Expected Advantages • Elimination of bogus and duplicate cards • Enhanced Authenticity of Pakistani Passports • Control over Illegal immigration and related social problems • Effective Law Enforcement and Administrative Control • Demographic Data for Planning of Social Sector and Infrastructure Projects • Reliable Data on Population • Equitable Resource Allocation and Distribution • Planning and Functioning of Government Offices • Monitoring of Social Sector Projects • Broadening of Tax base and Revenue Generation • Utility Companies and Public Sector Corporations' Performance • Assistance in Effective Law Enforcement and Administrative Control

  15. Products & Projects • Current Products • Computerized National ID Cards (CNIC) • National ID Cards for Overseas Pakistanis (NICOP) • Pakistan Origin Card (POC) • Children Registration Certificate (CRC) • Machine Readable Passports (MRP) • Vehicle Identification and Monitoring System (VIMS) • Projects • National Data Warehouse • Swift Registration Centers • Electoral Rolls • Billing Machines (KIOSK) • Geographical Information Systems • Network Information Infrastructure • Earthquake Affected Registration

  16. NADRA Products

  17. NADRA Revolutionary PRODUCTS • VeriSys • BioSys • Machine Readable Passport – Readable Visa Project • Automatic Border Control System • Online Bill Payment Kiosk • Computerized Birth Registration Certificate • Vehicle Identification & Tracking System • Driving License with RFID • Geographical Information System • Integrated Security Solutions • Person Identification Devices • Job Evaluation System • Project Management Services

  18. Computerized National Identity Card The Computerized National ID Card (CNIC) includes a sophisticated array of security features to safeguard against fraud and improper use. The CNIC contains machine-readable information, although characteristics can be seen with the naked eye and others must be verified using optical aids. The special characteristics of the CNIC will protect its integrity.

  19. NADRA ACHIEVEMENT

  20. National Identity Card for Overseas Pakistanis Among other cards, NADRA Ordinance envisages issuance of cards to Pakistani workers/emigrants and citizens /resident abroad and Pakistanis holding dual nationality who have got themselves registered under the NADRA Ordinance. This card is known as the National Identity Card for Overseas Pakistanis (NICOP). On account of its utility, it is an identification document usable in place of NIC whenever required. However NICOP is more than just an identification document.

  21. Pakistan Origin Card A person shall be an eligible foreigner of Pakistan origin or eligible for Pakistan Origin Card if he is a foreigner; and he had been a citizen of Pakistan at any time during his life. Among other cards, NADRA Ordinance envisages issuance of cards to foreigners of Pakistani origin who have got themselves registered under the NADRA Ordinance. This card is called the Pakistan Origin Card. On account of its utility, it is an identification document usable in place of NIC whenever required. However POC is more than just an identification document.

  22. Child Registration Certificate Child registration is the fundamental right that every country should provide to the children of its citizens. The right of name and nationality is ensured in Article 7 of the United Nation Convention on the Rights of the Child, where Pakistan was a signatory. Children registration is essential not only for their identity but also for governments for their social services’ planning. It ensures the availability of health and educational facilities to the children. Registration is a proof that is needed for a number of services and it recognizes the child as a citizen of a country with rights to be cared for. Despite of all the policies and legislations for birth registration, Pakistan has not been able to achieve the targets and many children in Pakistan are still deprived of this fundamental right.

  23. Automatic Border Control System Supplementing the electronic passports is the state-of-the-art border control system designed for immigration authorities to efficiently process all arrival and departures at airports, railway stations and bus terminals. The Automated Border Control (ABC) is a fully automated immigration control system linked with the central database that makes full use of the e-Passport not only by reading all electronic passports but also performs Facial Recognition as well as fingerprint Identification to positively identify. This system is capable of reading and processing all e-Passports as well as all identity documents such as the National Identity Cards for Overseas Pakistanis.

  24. ONLINE BILL PAYMENT Kiosk • The Online Payment Kiosk is designed to enable utility bill payments as well as perform electronic banking after proper authentication from biometric and online verification systems using the computerized national identity cards. • Additional Benefits • Offers online banking and other services reducing teller lines and labor costs. • User-friendly touch-screen increases throughput and speeds-up transaction time. • Kiosks installed at offsite/remote locations offer convenience and more timely payments. • Selection of English and Urdu options empower all customers to use the kiosk easily. • Security algorithms ensure safety in every online transaction.

  25. CHILD BIRTH REGISTRATION CERTIFICATE To Develop A Data Entry And Acquisition System For The Issuance Of Computerized Birth Registration Certificate (CBRC) At Union Council Level With An Online / Web Based Monitoring Facility To Designated Government Officials, Having The Status Report For A Particular Application With An Added Feature Of Management And Statistical Report And To Develop The Back End Process And Procedures To Transform, Extract And Load The Data Into National Data Warehouse

  26. VEHICLE IDENTIFICATION & MONITORING SYSTEM The project dimension include the computerization of the manual data acquisition process, electronically registering vehicles, assigning a unique Vehicle Identification Number (identity) to each vehicle, creating linkages with the owner by virtue of their Computerized National Identity Card and tracking the on-road vehicles in case of theft etc. NADRA used Radio Frequency Identification Device (RFID) technology to track on-road vehicle. We have developed the end-to-end software, customized the hardware for placement at outdoor ‘manned’ & ‘automated’ check-posts and developed control console in-house to create this state-of-the-art system.

  27. DRIVING LICENSE WITH RFID The prevailing turmoil and security concerns in the world demand robust identification and verification systems that allow authorities to be constantly vigilant and thus prevent any kind of unlawful acts. NADRA recognizes its responsibility in doing whatever it can to enhance the security of documents and to improve public safety and national security. This new Driver’s License makes it harder to counterfeit or steal driver’s licenses, by adding the RFID computer chips. These RFID tags foil identity theft and prevent criminals from using false documents to move about freely.

  28. Job Evaluation System for all Walks of Life Among other products, NADRA is proud to render services in the field of Job Evaluation and Recruitment for all walks of life. Job Evaluation System is a state of the art module that can evaluate the ability and skill of candidates in a very convenient way. This is an online application which provides the facility to conduct a nation wide test/selection at the same time.

  29. ProjectNADRA Swift Registration Centers(NSRC)

  30. NADRA Swift Registration Centre (NSRC) • The Swift registration centers (NSRC's) Concept • One-stop-shop, • Designed to eliminate inaccuracy in the re-issuing of the ID cards • By minimizing human intervention in handling NIC forms as seen in the past experience. • The NSRC concept is to provide superior service to the citizens of Pakistan, and to introduce a corporate culture in the public service environment, trying to break free from the existing shackles of corruption, un-professionalism, and red tapeism

  31. NADRA Swift Registration Center(NSRC) • Process • The principal of live data capture • System requires the applicant's presence with their old NIC's • With other related documentation to process a CNIC application • Applicants are professionally guided through a process of: • Data Entry • Photo Imaging • Signature and Thumb Impression Capture • Using latest technology and • Expert assistance from the trained staff • Commitment • Our motto "Identification with convenience“ • We treat each customer as a VIP

  32. Islamabad DWH DRO Record Verified ? Attested Form Received Verification Verified Not Verified Attested Form & Required Documents DWH Verification Printing Facility Verified Uploaded to NDWH

  33. Swift Registration Centre Computerized Data Acquisition Centre Flat Structure Corporate Style Public Sector Organization Culture District Registration Office Rich Record Depository Hierarchical Structure Typical Public Sector Organization Culture NSRC Vs. DRO

  34. Complaint Management System Complaint Management System logs and resolves the complaints received directly from applicants (visiting in person) or through applications, E-mail & Fax. A team is organized to respond to applicants and resolve queries by using CRM and CMS applications with a view to persuade concerned branches/people to expedite the complaint resolution. Complaints Centers in addition to resolving complaints also acting as information centers providing all information regarding NADRS’s products.

  35. Information Systems(NADRA)

  36. IS related Powers • Multipurpose Databases • Data Warehouses • Networking • Interfacing of Databases and Related Facilities • Information Sharing

  37. National Information Infrastructure(NII) • Country wide data communication network • E-Governance • Automated fingered identification system • Mutual Interfacing • User and feeder Agencies

  38. Information Technology Fundamentals • Software • Hardware • Network • Databases

  39. Computer Accessories Camera Thumb Digitizer Signature Scanner Form Scanner Switch Printer LEDs Speaker Mini Frame Data Storage Depositories Sattelite Fiber Optic Web Server Printing Facility Billing Machines RFIDs BIO Metric Sensors/ Detectors Hardware

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