WELCOME TO ALL DELEGATES

1. WELCOME TO ALL DELEGATES

2. RAeS Human Factors Group Carey Edwards Chairman

3. RAeS

4. RAeS Structure

5. Aims of the HFG The aim of the HFG is to promote the understanding of the factors that influence the enhancement of human performance and the management of error in all aspects of aeronautics.

6. Objectives of the HFG • Improving standards of safety by promoting better industry understanding of Human Factors (HF) hazards and techniques for dealing with them. • Providing communication and education on the importance of HF matters, and on techniques for providing HF training. • Working with relevant worldwide agencies to achieve a co-ordinated aviation HF strategy. • Encouraging HF research and development in aviation. • Working towards the achievement of the HFG’s aim through the use of SMART Objectives. • Arranging a programme of lectures, conferences and mini-conferences. • Developing position, discussion and specialist papers. • Working with other RAeS Committees. • Providing practical “front line” advice, guidance and tools, where appropriate.

7. PROGRAMME FOR TODAY Legislative Brief Training of Cabin Crew CRMI’s Facilitation Techniques Cabin Crew Skills Workshop Sessions Questions and Answers

8. MISSION STATEMENT‘The Group will lead the industry in promoting CRM within the cabin crew environment by encouraging a practice that can be shared openly between operators and collectively explore ways that will encourage effective training that focuses on safe and efficient flight operations.’

9. OBJECTIVES OF THE CABIN CREW STANDING GROUP • To encourage operators to carry out effective training – to optimise the cabin crew role and develop joint cabin and flight crew training where appropriate. • To encourage the most effective performance of cabin and flight crew when working together. • To increase awareness of national and organisational culture. • To encourage an open reporting culture. • To encourage development and sharing of training resources and materials amongst operators. • To encourage effective, relevant and realisitc CRM training to ensure that this can be applied to the aircraft environment.

10. What Is The Future Role Of Cabin Crew And What Proactive Role Can They Play In Accident/Incident Prevention?

11. RAeS Human Factors Group Rail Safety & Standards BoardRecognizing the Potential of Human Factors Training in the Rail & Aviation IndustriesMay 21, 2009at the Royal Aeronautical Society4 Hamilton Place, London W1

12. Recognizing the Potential of Human Factors Training Rail and Aviation Human Factors Conference May 21, 2009 Royal Aeronautical Society, 4 Hamilton Place, London W1 Title: Recognizing the Potential of Human Factors Training in the Rail and Aviation Industries Topics: Looking at current HF Training in a range of operational environments, this conference covers fundamental aspects and issues in HF Training Strategy and Delivery for the Rail and Aviation industries, including: - Just Culture vs. Blame Culture - Threat and Error Management - Training Value and Cost - Use of flight and rail simulators and FTDs Speakers: • AM Keynote: Prof. James Reason (UMIST) - Corporate Culture and HF • PM Keynote: Dr. Steven Predmore (VP Safety, Jetblue Airlines) • Mike O’Leary (BA retd) - Corporate implementation of BASIS Safety Reporting System • NHS (TBA) - Clnical use of CRM/HF • RNLI (TBA) - Implementing HF Training and Simulation for Lifeboats • Captain Neil Woollacott (FlyBe) - Just Culture and the Flybe SMS • Prof. Malcolm Cook (Dept. of Psychology, University of Abertay) • Capt. Rick Newson (CAA ) - HF in Single Pilot Operations The conference is organized by the cross-industry Rail and Aviation Group of the Royal Aeronautical Society HFG and the RSSB.As with all HFG conferences this is volunteer-organized and strictly not-for-profit. Registration: Registration is £70 including lunch. Further information & registration: Please see: www.raes-hfg.com/reports/Potential21may09.php