Welcome delegates - MGI Conference 2009

1. e-know.net Limited Presentation 27th November 2009 Welcome delegates -MGI Conference 2009 “Pay As You Go” Applications and Hosted Applications - the future of buying your practice software? e-know.net, providers of innovative pay as you go applications discusses how this works and why it’s so cost effective for so many firms. Oh, and what is this cloud that everyone is now talking about – the myth cleared up.

2. Why are we here today? • We have been hosting the IT infrastructure of Professional Services for 10 years • We know the Accountancy Sector ;- • 100% of customer base can be referenced • High client retention

3. e-know.net – Introduction • Formed 2000, profitable, cash generative, VC investor • Private company, 60% management owned, 40% VC • Managed Services and Hosting Solutions Provider with over 250 clients spanning 20 countries • e-know.net attention to service • High level of client retention • Long term relationships • Understanding client needs • Friendly service • Telford based multiple data centres • Highest levels of security and resilience to provide business continuity and DR • Professional Services represent 70% of revenues • Household customer names include • e.on • Aston Martin • Pertemps (ESOS) • Buyagift • GE • Cable & Wireless • many more...

4. e-know.net - Introduction • Already host and deliver solutions for many respected firms within the accountancy industry;- • Accountax • AGS • Ascendis • Bright Partnership • Charles Stuart • Probiz

5. Solutions The Cloud IaaS (Pay-as-you-go unmanaged Servers) SaaS (single Pay-as-you-go Managed Applications) Fully Managed Services Pay-as-you-go Applications Hosted Applications

6. BBC News Microsoft to battle in the clouds - Video Vs Google Cloud Computing - Video http://news.bbc.co.uk/1/hi/technology/7693993.stm http://news.bbc.co.uk/1/hi/technology/7694092.stm

7. So what's is this Cloud that Microsoft, Google, BT and Amazon are all talking about? • Servers, sitting in multiple data centres, delivering services via the Internet, in a highly secure and resilient fashion • So what’s new? • Nothing. e-know.net have been delivering this for 10 years • The big boys have now recognised that this is the future for software provision • Therefore, a massive marketing drive is creating a new terminology called cloud computing • Microsoft Azure • But this is nothing new! • If your computer is not connected to the Internet, it is broken!

8. Software as a Service (SaaS) • Tends to be one application delivered by specialist vendor • Tends to be a self service provision • Tends to be web based or local client interaction • IT user provision and management remains with customer • Support is mainly via help pages, help videos etc • Standard solution not tailored to each customer • Multi tenanted platform • Access anywhere • 24x7x365 Phone support is often an optional upgrade • Application specific support only • No need to purchase or track own licenses • Per user per month pricing, scalable • Tends to be lower cost service for providers but high volume • Short term flexible contract, often 30 day trails

9. Infrastructure as a Service (IaaS) • Rent a platform • Pay per resource not per user • The customer manages their own applications on the platform • Customer needs IT experience • The Provider just supplies the virtual servers, the customer manages the platform and application deployment • Access anywhere • Removes need for capital purchase of hardware • Removes need to backup hardware or keep it secure • Increases flexibility and resource availability • 24 x 7 Operating System only support

10. Fully Managed Service • Fully managed desktop • Customer specific solution • Delivery of all business applications • Hosted applications • Pay as you go applications • No servers at customer site • Simply internet connected PC’s or terminals • Access anywhere • Total support of all applications or issues • Outsourced IT department • 24x7x365 support, web based and telephone • Full SLA providing 99.9% uptime with performance guarantees • Pay per user per month

11. Re-cap The Cloud IaaS (Pay-as-you-go unmanaged Servers) SaaS (single Pay-as-you-go Managed Applications) Fully Managed Services Pay-as-you-go Applications Hosted Applications

12. Cloud Features & Benefits

13. Cloud Features & Benefits

14. Security • All data is held securely on servers in the cloud • No need to take sensitive data from the office • No remote pools of data that are not backed up • Remote wipe of lost Blackberry’s • Anti-spam and anti-virus firewalls • Resilient environment • Full Business Continuity and Disaster Recovery • Fully compliant solution

15. Cloud Cost Savings

16. Accreditations & Compliance • Meets Disaster Recovery and Business Continuity legislation

17. Added Value Services For The Accountant • Share data • Resell to generate recurring revenue • Create sticky customers • Offer additional services through great accessibility of customer data • Payroll Bureau • Management Accounts • Quasi FD

18. Case Study • AGS • Steve Aston, Partner

19. References • www.e-know.net • Press Room • Press Releases • White Papers • Press Coverage • eNotes - Podcast Series • e-knowledge Bulletins • eTouch Newsletter • Customers • Case Studies • Testimonials • Survive and Thrive Guide • http://www.e-know.net/press-room/white-papers.htm

20. Questions………..?