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Electronic Data Interchange (EDI). 20 – 22 May 2003. Agenda. Learning Points Definition of EDI EDI usage in UTi Case Studies EDI process Potential problem areas Summary. Learning Points. What is EDI ? EDI adds value to our customers and our operations.
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Electronic Data Interchange (EDI) 20 – 22 May 2003
Agenda • Learning Points • Definition of EDI • EDI usage in UTi • Case Studies • EDI process • Potential problem areas • Summary
Learning Points • What is EDI ? • EDI adds value to our customers and our operations. • Our EDI product is called uConnect. • Most EDI solutions are unique due to the different demands from customers. • Providing an EDI solution follows a well defined process in UTi and requires teamwork.
Definition of EDI Electronic Data Interchange is the exchange of data between computers in a pre-defined format agreed upon by both parties.
Formats used in UTi solutions ANSI X.12 Mainly US implementation 856 ASN 214 Status 850 Order 210 Invoice EDIFACT IFTMIN Shipping Instruc IFTSTA Status Update ORDER Purchase Order USI XML Cargo-Imp Cargo Community Systems IDOC SAP systems
Case studies: Shipping instructions Shipping instruction Create shipment USI Status update Status trigger Cost & time savings : Eliminate Faxing of Instruction eMpower Client UTi Operations u C O N N E C T Regional System Pending shipment Improved Data Quality : Reduce Data Capture uTrac Visibility : Client has status on own system
Case Study : Reebok Client Purchase Order Create PO Link PO & HB Despatch Advice Shipment info DA Status eMpower Reebok UTi Operations u C O N N E C T uOrder EDIFACT ORDER uTrac EDIFACT DESADV 134 man hours
Case Studies : Dow Corning (Inbound) Delivery Order Delivery Order Pick Confirm Create Job Goods Issued USI Create TM Create HB USI eMpower UTi Operations Dow Corning eSys u C O N N E C T ANSI 856 uTrac ANSI 856 uOp2000
Case Studies : Dow Corning (Outbound) POD Delivery POD Actual Delivery Date Road Carriers eMpower UTi Operations u C O N N E C T uTrac Dow Corning ANSI 214 1666 man hours
Case Studies : Apple Computers (In) Warehouse Shipping Advice Create HB Finalize HB & Assign to MAWB eMpower Apple OEMs UTi Operations u C O N N E C T uTrac ANSI 945
Case Studies : Apple Computers (Out) Advance Shipping Notification BO Status RV, DA, AR, DC Status Status Update eMpower Apple u C O N N E C T uTrac ANSI 856 BridgePoint 772 man hours ANSI 214
EDI Process Business must give the green light to go ahead with the project. Client contact report Develop SOP & train operational staff Deploy and activate the interchange Manage and monitor the interchange Evaluate client requirement Assign IT project leader Business Requirement definition & analysis Message specifications & Client EDI Agreement Project planning and scheduling Develop & Testing solution Confirm process and data correctness with the client
Potential problem areas • No clear definition of the real requirements • Incomplete analysis phase • Changes in specifications/requirements mid-stream • Data quality • Timeliness of correct and complete data • Incomplete or inaccurate data requirements • Customer SOPs • Non existent or out-dated • Not addressing real data requirements from a business perspective • Non compliance by operations
Summary A successful EDI solution depends on a partnership between the client, UTi operations, regional and global IT teams