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Chapter Seven

Chapter Seven. Creating a Flexible Organization . 7 | 1. Learning Objectives. Understand what an organization is and identify its characteristics Explain why job specialization is important Identify the various bases for departmentalization

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Chapter Seven

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  1. Chapter Seven Creating a Flexible Organization 7 | 1

  2. Learning Objectives • Understand what an organization is and identify its characteristics • Explain why job specialization is important • Identify the various bases for departmentalization • Explain how decentralization follows from delegation • Understand how the span of management describes an organization • Describe the four basic forms of organizational structure. • Describe the effects of corporate culture • Understand how committees and task forces are used • Explain the functions of the informal organization and the grapevine in a business 7 | 2

  3. What Is an Organization? • Define • Organization • Organizational Chart • Chain of Command • Staff (Advisory) Positions 7 | 3

  4. Considerations for Organizing a Business • Know the major considerations for organizing a business • Be able to define and discuss • Job Design • Departmentalization • Delegation • Span of Management • Chain of Command 7 | 4

  5. Job Design • Define Job Specialization • Why specialize? • Know the rationale for specialization • Be able to define and discuss the alternatives to job specialization • Job Rotation • Job Enlargement • Job Enrichment • What are the benefits and drawbacks of each alternative? 7 | 5

  6. Departmentalization • Define Departmentalization • Know the Common Bases for Departmentalization • By Function • By Product • By Location • By Customer • Combinations 7 | 6

  7. Delegation, Decentralization, and Centralization • Define Delegation • Know the Steps in Delegation and theDelegation Process • Define • Responsibility • Authority • Accountability • What are the barriers to delegation? 7 | 7

  8. Decentralization and Centralization of Organizations • Know the difference between a Decentralized Organization and a Centralized Organization • What are the factors favoring Decentralization? 7 | 8

  9. The Span of Management • Define Span of Management • What is the difference between a Wide Spanand a Narrow Span? • What are common characteristics of the two organizational forms? 7 | 9

  10. The Span of Management (cont’d) • Define Organizational Height • What are characteristics of Flat Organizations? • What are characteristics of Tall Organizations? 7 | 10

  11. Forms of Organizational Structure • Know and be prepared to discuss the different forms of organizational structure • Line Structure • Line-and-Staff Structure • What are the differences in the roles of line managers and staff managers? • What are reasons for conflict between the two managers and how to minimize it? • Matrix Structure • Network Structure (Virtual Organization) • Know the advantages and disadvantages of each organizational structure 7 | 11

  12. Corporate Culture • DefineCorporate Culture • Know the Indicators of Corporate Culture • List the different types of corporate cultures • Networked Culture • Mercenary Culture • Fragmented Culture • Communal Culture • Be able to discuss the instances when cultural change isneeded 7 | 12

  13. Committees and Task Forces • Define Committee • Define the types of committees and know what distinguishes them • Ad hoc • Standing • Task Force • What are the advantages and disadvantages of reaching solutions via committees, rather than individual action? 7 | 13

  14. The Informal Organization • What is the Informal Organization? • Define • Informal Groups • The Grapevine 7 | 14

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