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Auto-dialer software, an Automatic Phone Dialing Software used to dial a number in bulk. It is a smart dialer which detects which number doesnu2019t have the potential to generate any sales for the organization. With all the smart features of the dialer software helps the call center to improve its services and agent performance. It uses different metrics to dial the customeru2019s number using the database for increasing productivity.
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VERT-AGE AUTO-DIALER SOFTWARE CHOOSE THE RIGHT AUTO DIALER SOFTWARE FOR YOUR ORGANIZATION
INDEX 1 INTRODUCTION 2 HOW AUTO DIALER WORKS 3 WHY AUTO DILAER 4 BENEFITS OF AUTO DIALER 5 FEATURES OF AUTO DIALER 6 THANK YOU
INTRODUCTION • Auto Dialer is a automated phone dialer software that dials out call automatically taking number from the contact list. • Leaves messages for people on answering machines, receives recorded responses or dial telephone numbers for an operator. • The dialer software is used in telemarketing and customer support. You can use Auto Dialer with telephones, mobile phones, and other networks. • Increase the dialing speed of the agents of call center so that they can dial out the number and earn more profit. • We can say that it is dialer software that helps in communicating between two-person using mobile phone networks.
HOW AUTO DIALER WORKS REJECTED AGENT 1 Unanswered/ Busy Calls Answered Call List Upload AGENT 2 Start Dialing Calls Using Multiple System AGENT 3
WHY AUTO DIALER • Customized and automate your phone calls for any of your customer need with Auto Dialer, a perfect solution for your outbound sales, telemarketing and smart dialing. • Due to its multiple dialing modes made Auto Dialer more powerful different from other dialers. Predictive Dialing Mode Power Dialing Mode Preview Dialing Mode IVR Dialing Mode
BENEFITS OF AUTO DIALER • Increase Talk Time • Multiple Campaigns Dialer helps in switching agents from manual dialing to automated dialing mode to increase the agent's talk time. Create multiple campaigns for your different solution. Pick your campaign for the right solution. • Reduce Idle Time • Increase Conversion Rate Maximizing agents utilization with Auto Dialer and reduce idle time. Identify the productive and unproductive numbers quickly. Generate more leads with auto-dialers and increase your lead conversion rate. Manage the time zone and call the right customers at the right time.
FEATURES OF AUTO DIALER • Integrated CRM • Live Monitoring • IVR Our Auto Dialer API’s integrate with your CRM to make outbound campaigns smoother and help in work smarter. You can view or listen-in to live agent activity and see all real-time reports with live monitoring features of Auto Dialer. Create personalized customer call experiences using IVR and collect user information • Answering Machine Detection • Call Recording Auto Dialers has the capability that it can track all conversations with call recording. Detect answering machine and skip that call and connect only the live person to the agents.
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