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1. Foundations of Information Systems in Business. Foundation Concepts. An IS Framework. For Business Professionals. Management Challenges. Information Technology. Information System. Development Processes. Business Applications. Control of System Performance. Input of Data Resources.
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1 Foundations of Information Systemsin Business
Foundation Concepts An IS Framework For Business Professionals Management Challenges Information Technology Information System Development Processes Business Applications
Control of System Performance Input of Data Resources Processing Data Output of Information Products Storage of Data Resources What is an IS?
Environment Control by Management Feedback Signals Feedback Signals Control Signals Control Signals Input of Raw Materials Output of Finished Products Manufacturing Process System Boundary Other Systems Components- ebusiness enterprise An enterprise > e
Components ... System
Monthly Sales Report for West Region 1200 100 West Charles Mann 79154 TM Shoes Sales Rep: Charles Mann Emp No. 79154 ItemQty SoldPrice TM Shoes 1200 $100 Data versus information
Name Field Payroll Record Payroll File Personnel Database Logical data elements- inside a database
Support Strategies for Competitive Advantage Support Business Decision Making Support Business Processes and Operations Major roles of IS
1970-1980 1950-1960 1960-1970 1980-1990 1990-2000 Strategic & End User Management Reporting Data Processing Electronic Commerce Decision Support Electronic Data Processing - TPS Management Information Systems Decision Support Systems - Ad hoc Reports End User Computing Exec Info Sys Expert Systems SIS Electronic Business & Commerce -Internetworked E-Business & Commerce History- role of IS
The Internet Company Boundary Suppliers and Other Business Partners Supply Chain Management Procurement, Distribution, and Logistics Engineering & Research Accounting, and Finance Manufacturing and Production Extranets Intranets Customer Relationship Management Marketing Sales Customer Service Extranets Consumer and Business Customers The e-business enterprise
Category (type) of IS Operations Support Systems Management Support Systems Transaction Processing Systems Process Control Systems Enterprise Collaboration Systems Management Information Systems Decision Support Systems Executive Information Systems Other Categories … Expert SystemsKnowledge Management SystemsFunctional Business SystemsStrategic Information SystemsCross-Functional Information Systems
Business Strategies • Business Processes • Business Needs • IS Human Resources • IS Development • Customer Relationships • Business Partners • Suppliers • Business Customers • IT Infrastructure • IS Performance Ethical Considerations Potential Risks? Potential Laws? Possible Responses? • Organization Structure • and Culture • User Acceptance Management challenges of the e-business enterprise