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Moving on up- change management in practice A personal perspective Caroline Plaice Faculty Librarian/Campus Manager Health and Life Sciences Health Libraries Group Wales and IFMH Study Day. A meandering path. NHS Wales and NHS England 1984-2008. Higher Education sector 2008-.
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Moving on up- change management in practice A personal perspective Caroline Plaice Faculty Librarian/Campus Manager Health and Life Sciences Health Libraries Group Wales and IFMH Study Day
Information Services and Change Management “There is a need to combine new and traditional skills, to develop cross boundary working while at the same time retaining old specialisations and absorbing some new ones” Pugh, L (2007). Change Management in Information Services. pi
Changing Roles - NHS • Chief Knowledge Officers • Knowledge Service Managers • Effective Practice Facilitators • Clinical Librarians • Clinical Knowledge Specialist • ‘Named Nurse’ concept • Research Librarians • Health Informatics staff Clinical information specialists Information Governance Managers Clinical Audit and Effectiveness Managers • Digitalisation roles – ejournal, ebooks • E Learning Leads • Patient Information specialists • IT specialisms – systems, developmental work
Higher Education sector • Assistive Technology roles • Academic Literacy – Graduate Development Programme at UWE • Service User and Carer support • Library ‘Management Accountant’ • Customer Services managers • ‘Rovering’ staff
Change “Growth means change and change involves risk, stepping from the known to the unknown” Anon
1. Know your strengths http://www.tfpl.com/skills_development/skills_competencies.cfm#stk
2. Find a mentor – and be one mentorn. “experienced and trusted adviser or guide” Oxford English Dictionary.
4. Maintain your CV 2007 Workshop Lead: Preparing for E-Learning: organisational readiness. National Education Training and Development (ETD) Conference. Leeds 2008 Supporting the primary care business in Bristol and South Gloucestershire. Putting knowledge to work in a primary care led NHS. SWRLIN, Taunton
5. Continue to Study • Formal and informal • Action Learning sets • Ad hoc learning opportunities • Different methods of study
5a. Study with others from other professions • See libraries from another perspective • Extending horizons
6. Contributing to the profession Committee workcurrent awareness bulletinsorganising study daysposterspresentationsattending conferences
1. Think strategically • Do you know what your organisations Top 5 objectives are for this year?
3. Seize opportunities • Thursday, 23 April 2009 • What’s happening upstairs? • You may have noticed the presence of builders in and around the Library recently. Well, a lot has been happening over the past three weeks. In a nutshell, work to bring the Faculty IT provision within the Library has begun in earnest.The Faculty of HLS decided that IT lab A (2D18/19) was to be repartitioned and split back into its two original rooms. The idea driving this was to create a new staff office space enabling faculty staff from the Practice Learning Unit to return to Glenside. This will obviously be of great benefit to students going on placement. So, the far end of what was IT lab A (2D19) has now been converted into that office although the staff have yet to move in.It was also generally felt that the faculty IT space was underutilised whilst library space is heavily used. Therefore, both labs ie the remaining section of IT lab A and IT lab B (2D18 and 2D14) will now become part of the Library. The new slightly smaller IT lab A will remain a student IT space with 30 or possibly 36 computers. The side partition wall which used to form part of the corridor has been demolished, thus creating a wider, much lighter room. at the end of the corridor.2)
The Managed Learning Environment @ Unfreezing, moving, and refreezing
“We need to accept that we have massively significant learning processes that are outside our formal approaches to development: these we need to systematize and bring within the structure. Only when we do these two things can we control, and own, our own development… When we do this, we learn to manage ourselves, and then we manage change”Pugh, L (2007) Change Management in information Services. 2nd ed. London: Ashgate
Helpful sources Pugh, L (2007) Change Management in information Services. 2nd ed. London:Ashgate NHS Modernisation Agency (2005) Managing the human dimensions of change. Improvement Leaders’ Guide. London: Department of Health